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Leasing Consultant

Peak Campus Brighton Full-Time
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St. Gabriels in Brighton, Massachusetts is looking for a Leasing Consultant who will need to effectively market and lease apartments in accordance with policies and procedures outlined by management. They will be responsible for providing resident services in a professional manner. 

Responsibilities

Essential Duties and Responsibilities:

  • Maintain an excellent customer service relationship by adhering to the Peak Customer Service Standards
  • Adhere to Peak Policies and Procedures
  • Greet prospective residents. Show model, market ready units, amenities and common areas
  • Responsible for ensuring the opening and closing of the community including all amenity areas and models is completed daily
  • Lease apartments and sell the products and services of the property to prospects
  • Assist prospective residents with completion of online application and process application for approval per company policies and procedures
  • Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the mystery shop forms as well as training materials
  • Work to optimize occupancy while maximizing leased rent
  • Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages
  • Implement marketing programs and perform marketing outreach as directed by Community Manager
  • Maintain thorough product knowledge of the property and competition
  • Assist with market surveys as needed
  • Collect deposit and/or fees associated with move-in
  • Accurately prepare and have a thorough knowledge of all lease-related paperwork
  • Maintain accurate prospect traffic and leasing data, and assist with other computer data entry as necessary
  • Inspect units prior to move-in
  • Assist with planning and hosting of resident events
  • Audit all lease and renewal files for key controls and bonus submission to the Community Manager
  • Assist residents with the move-out process
  • Write up and file service requests from residents upon receipt
  • Contribute to the general upkeep and cleaning of office, common areas and model
  • Perform various administrative tasks as needed
  • Represent the company and community in a professional image and manner.
Qualifications

Additional Requirements:

  • High school diploma or equivalent preferred
  • Ability to read and write English fluently
  • Ability to perform basic to intermediate math
  • Computer literacy required

 

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery (i.e., a calculator, copy machine, and computer printer)
  • The person in this position frequently communicates with residents who have inquiries about their rent or leasing agreement. Must be able to exchange accurate information in these situations.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

#PEAKCB

 

Skills required

Time Management
Renewal Strategies
Leasing Strategies
Lease Contracts
Lease Provisions
Lease Negotiations
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Job ID: 2019-7099

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