Volunteers of America-Greater New York (VOA-Greater New York) is the local affiliate of the national organization, Volunteers of America, Inc. and is one of the largest providers of human services in the metropolitan New York area. Founded in New York City in 1896 as a charity staffed by volunteers tending to the city’s poor, today VOA-Greater New York has 1,300 paid staff that provide life-changing, often life-saving services through 80 programs in New York City, Westchester County and Northern New Jersey.
VOA-Greater New York services extend to survivors of domestic violence; individuals and families — including veterans — experiencing, or at risk of homelessness; people living with HIV/ AIDS, behavioral health, and substance use issues; adults with developmental and intellectual disabilities; preschoolers with developmental delays; older adults on limited incomes, many with a history of homelessness; and at-risk youth.
VOA-Greater New York expands, and introduces new services in response to community needs. As such, it is at the forefront of building affordable, supportive housing for seniors; providing a service-rich continuum of care for formerly homeless veterans; and expanding its services for those recovering from domestic violence. Battle Buddy Bridge®, a peer counseling program for veterans, and the work VOA-Greater New York is doing to raise awareness of the impact of Moral Injury, are examples of the organization’s responsiveness, creativity and life-altering work.
Many of VOA-Greater New York’s programs are nationally recognized and meet the rigorous standards of accrediting bodies CARF, COA and the NAEYC. Operation Backpack® is the organization’s signature community service campaign that ensures every student who calls a NYC shelter “home” has a new backpack full of supplies in time for the first day of school.
Volunteers of America is an Equal Opportunity Employer/Vets/Disabled
The Community Support Services Counselor is responsible to provide behavioral health rehabilitation services and supports that is necessary to assist the service recipient in achieving recovery goals in various life goals such as social, employment, educational, and/or housing domains. Services are provided that improve skills, self-esteem and a sense of belonging to the larger community. The Community Support Counselor maintains a wellness and recovery oriented environment by using person-first language, and person centered rehabilitation planning and evidenced based practices to service recipients who meet the eligibility criteria to receive CSS.
The position requires a bachelor’s degree from an accredited college or university in one of the helping professions, such as social work, human services, counseling, psychiatric rehabilitation, psychology or criminal justice. Or a bachelor’s degree from an accredited college or university in a field other than a helping profession and two years of professional experience in a community behavioral health care setting. Certification as a psychiatric rehabilitation practitioner (CPRP) may be substituted for one year of experience. This position shall also have a valid state driver’s license with a safe driving record that meets agency procedures.
- Contributing to the development, implementation, monitoring, and updating of the individualized rehabilitation plan.
- Performing therapeutic rehabilitative skill development.
- Offering services appropriate to meet the service recipient needs.
- Performing crisis intervention.
- Coordinating and managing services.
- Provide supportive counseling services to service recipient.
- Communicate observations and information about the service recipient to the Program Manager, RN and clinical team.
- Organize and support socialization activities through use of IMR or other evidence based practices when indicated on the individual rehabilitation plan..
- Skill teaching to assist service recipient in developing the skills in various areas that promotes the achieving and maintaining of valued life roles in the social, employment, physical health, educational, and/or housing domains and also allows the service recipient to achieve community integration and to remain in an independent living setting of his/her choice. .
- Participate in individual service coordination activities, including vocational and educational services.
- Document all observations, information and services provided to the service recipient within the required time frame.
- Perform all other duties as assigned.
Volunteers of America offers a comprehensive benefits package to help protect you and your family, top-notch training opportunities, and an energetic and professional work environment. Make a living by making a difference. Apply online today! Volunteers of America is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.