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FST - Indianapolis, IN at Lehigh Technical

FST - Indianapolis, IN

Lehigh Technical Indianapolis, IN Full Time
$0.00 - $24.00/Hour
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Job Description

This is a full time FST position with a primary focus on EPSON large format printer break fix.
Network experience is nice, however our emphasis is on mechanical knowledge more than networks.
M-F 8 to 5 plus weekly on call and OT possible.

Current Epson Models Supported: Epson SureColor 7880, Epson SureColor 7890 & Epson SureColor P6000.

General FST responsibilities:
40-hrs/week (on-call nights/weekends required).
Must be able to work overtime when required (limited OT with Manager approval beforehand).
Need to be able to clear for Gov't Secret Clearance.
Must have excellent communication and customer service skills, and demonstrate leadership and creative thinking.
Must be able to provide own transportation.
Provide quality customer and relations through use of customer management skills.
Diagnose machine performance problem.
Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, & Switches
Installing and repairing Servers
Troubleshoot and installing in LAN-WAN environments
Provide some desk side technical support for hardware and software
Perform analysis to effectively identify potential problems to eliminate problems in the future
Maintain requisite technical competence to support the hardware and software
Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process
Taking appropriate actions to mitigate or eliminate hardware/software problems
Handle General Territory.
Perform applicable preventative maintenance, per OEM specifications

Epson Printer responsibilities:
Diagnose machine performance problem.
Fix machine through repair/replacement of parts, sub-assemblies, retrofits; vacuum parts, machine & area as necessary.
Test machine for problem resolution and overall performance.
Complete required machine service logs, inventory sheets, and clear call on Laptop computer (PWS) or android.
Provide quality customer relations through use of Customer management skills
Provide backup to other FST's in Workgroup.
Escalate technical issues to Field Engineering or Specialist as necessary.
Escalate Customer issues to manager if unable to resolve.
Maintain parts and inventory.
Operate cell phone and Laptop computer PWS.
Use Laptop computer (PWS), keypad on console, Electronic Documentation for diagnosis.
Time management.
Interaction with other work group members.
Attend technical training.
Complete required Safety training topics annually.

Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Recommended Skills

  • Complex Problem Solving
  • Time Management
  • Troubleshooting (Problem Solving)
  • Leadership
  • Assembling
  • Testing
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Job ID: 21-52738

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