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Technical Product Manager - Remote at UnitedHealth Group

Technical Product Manager - Remote

UnitedHealth Group Work From Home, MA (Remote) Full-Time
CB Est Salary: $140K - $190K/Year

Careers at Solutran, part of the Optum and UnitedHealth Group family of businesses. We create direct spending solutions driven by our extensive financial tech experience to help those we serve be healthier, happier and more productive. Our platform helps members manage their health plans, supplemental benefits and rewards all in one place. You’ll have the opportunity to make it easier for consumers to manage their own health by making healthier products more affordable and their purchases streamlined. If you are a driven individual that thrives in fast-paced environments, values diversity and wants meaningful work that impacts the lives of many, then this is the team for you. Being part of an organization that makes healthier living easier for others leads to your life’s best work.(sm)  

Careers at Solutran, part of the Optum and UnitedHealth Group (UHG) family of businesses. Solutran, a division of Optum Financial, one of UHG’s five growth pillars, is a leading healthcare-focused, financial technology (FinTech) company committed to creating game-changing, consumer-centric payment solutions. We serve health-seeking populations by partnering with the nation’s largest health plans, government agencies, employers, and retailers. We’ve established a reputation for delivering modern, advanced customer experiences through best-in-class FinTech solutions used by millions. The Solutran team and our proprietary “S3” smart payment network are now at the center one of the most significant healthcare payments innovations in modern history. The journey is just beginning. We expect this growth to accelerate and invite you to grow with us!

There are a lot of opportunities out there, but we can’t imagine being in a more solid, future proof and challenging intersection than that of healthcare and payments. Two of the most exciting growth verticals. Not to mention our solutions bring help to those who need it most.

This Technical Product Manager will lead our product strategy for payment technologies to ensure a best-in-class payment experience for our card holders. The ideal candidate will have proven experience with payment technologies such as EMV, NFC, payment terminals, encryption, and payment network integration.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Work collaboratively with our internal and external partners to bring our payment technology vision to life in a fast-paced environment

  • Identify and outline key functionality required across workstreams for a successful implementation of EMV, NFC, and other payment technologies

  • Be the subject matter expert for Solutran payment technologies

  • Guide the development process by working with the product and development teams on defining and prioritizing requirements to meet the critical path timelines

  • Develop a product vision and roadmap including introduction of new functionality that drives a best-in-class payment experience

  • Meet with stakeholders and participate in strategy discussions for product roadmap. Instill processes to keeping living roadmap highly visible and accessible to all stakeholders so direction can be adjusted as needed

  • Organize, manage, and lead cross-functional product prioritization teams

  • Manage multiple projects simultaneously while also meeting required deadlines

  • Track and manage issues, risks, assumptions, action items, and decisions through to resolution

  • Work with minimal direction on complex, technical initiatives

  • Take mentorship role with junior team members to support their growth and expanding skillset to help create a stronger team

  • Other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s degree (BA or BS) or equivalent experience

  • 3+ years as a product owner, including experience in defining, owning, and managing product design and roadmap

  • Proven technical experience with Payment Card Chip EMV technology, Near Field Communications (NFC), payment terminals, or payment networks

  • Solid communication skills - experience managing relationships with clients and third parties

  • Demonstrated ability to conceptualize, research, and evaluate new ideas objectively from a market and financial standpoint and translate ideas into expected business impact

  • Demonstrated ability to grasp technical processes quickly

  • Demonstrated ability to envision and execute product adaptations and product extensions to take advantage of market opportunities

  • Proven ability to strategize, plan, and execute a product through its lifecycle

Preferred Qualifications:

  • Bachelor's Degree in Computer Science, Computer Engineering, Electronics Engineering, Electrical Engineering or a closely related field, or equivalent experience

  • Experience in Fintech, healthcare, health insurance or any one or combination thereof

  • Experience using quantitative and qualitative data to assess priorities and influence roadmaps

  • Experience using data analysis tools (e.g., A|B test software, Tableau) and/or scripting languages (e.g., SQL, Python) to inform product decisions

  • Experience in technical stack, platform architecture, and software integration design, and APIs

  • Skilled and experienced using Agile/Scrum or similar methodologies, Jira, writing user stories, and managing backlog

  • Skilled and experienced using Agile/Scrum or similar methodologies, Jira, writing user stories, and managing backlog

  • Proficiency and experience developing and optimizing Structured Query Language (SQL) to analyze and query data

  • Proficient in designing and documenting user flows and workflows to support application development

  • Excellent Microsoft Office skills (Outlook, Word, Excel, PowerPoint)

  • Proven detail oriented with critical thinking skills - ability to break down initiative-level requirements into feature and story attribute level details

  • Demonstrated ability to lead multiple projects simultaneously; strategic thinking with ability to build solid working relationships across organizational teams in a fast-paced and changing environment

  • Demonstrated ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences

  • Demonstrated success defining and launching products in an Agile environment

  • Proven excellent written and verbal communication skills to communicate with non-technical and technical people inside and outside the organization

  • Proven exceptional product roadmap creation & execution skills

  • Technical skills to translate business requirements into terms that developers can understand

  • Proven excellent communication skills; written, verbal and formal presentation

Physical Demands:

  • While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk, or hear; uses hands to finger, handle, or touch objects or controls. On occasion, the employee may be required to stoop, bend, or reach above the shoulders. The employee may occasionally lift, push, or pull up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $85,000 to $167,300. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

•All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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