CSI seeks professionals with affordable housing expertise for leasing roles at residential communities. Applicants must have experience with low income housing, Section 42 tax credit and housing standards, HUD Section 8 program compliance, federal and state fair housing laws, and multi-family communities.
Leasing Consultants guide visitors and future residents through the application and move-in process. Activities may include leading property tours, assisting with application paperwork, managing the applicant approval process and offering specialized knowledge about housing resources.
Responsibilities may include:
- Assist with Fair Housing, Section 42 Tax Credit and/or HUD Section 8 Program compliance
- Stay informed about changes to affordable housing regulations and requirements
- Greet visitors, monitor incoming traffic, assess needs, guide tours of apartments and community, qualify prospects, process applications, prepare lease agreements/renewals, and answer community related questions
- Identify households with income reporting discrepancies and adjust rent
- Maintain and audit HUD files
- Respond to inquiries and requests for leasing information, appointments, maintenance requests and resident complaints.
- Prepare move-in packages and lease paperwork
- Verify application and notify applicants of approved or denial
- Establish and maintain rapport with residents and act as a liaison between the residents and the staff
- Assist with marketing and promotional efforts, including ad tracking, signage, mailings and events
- Plan and implement social events for residents on a regular basis
- Maintain HUD compliance requirements in accordance with goals, policies, and procedures of the HUD-subsidized multifamily housing program
- Ensure compliance with all HUD Program requirements as it relates to associated contracts and agreements.
- Ensure compliance with HUD income requirements, utility allowances, and yearly rent updates.
- Determine eligibility for assistance and occupancy in accordance with program guidelines.
- Train colleagues to ensure program compliance.
- Monitor community appearance and oversee repair needs
Ideal candidates should possess the ability to connect with any personality. Extraordinary communication skills coupled with a confident approach is critical to this role.
- Knowledge of LIHTC (Low-Income Housing Tax Credit), Affordable Housing, Section 8, Fair Housing Laws, Health and Safety issues
- Professional appearance and able to maintain a professional and ethical atmosphere
- Able to adhere to a set and variable work schedule, including weekends and emergencies
- Reliable means of transportation, a valid driver’s license with good driving record and current auto insurance
- Outgoing, self-motivated, and highly RELIABLE / Ability to be prompt and on time every day
- Excellent verbal and written communication skills and telephone manner
- Ability to multi-task, solve problems and work with minimal supervision
- Able to establish and maintain effective working relationships
- Office skills: strong customer service orientation, typing, clerical, telephone, basic internet, word processing and spread sheet skills, sales skills
- Friendly and outgoing with a positive, upbeat attitude
- Able to perform work responsibilities at locations other than home property
- Able to travel within major metropolitan area and may be required to attend company functions in other cities
- Self-motivated individuals who are excellent multi-taskers and HIGHLY reliable excel in this role
A Big Plus:
- Tax Credit certification
- General knowledge of multi-family residences, property management, leasing offices, apartment rentals
- Bi-lingual skills
- Social Media and/or graphics skills
- Knowledge of property management software such as YARDI, MRI, ONESITE, POP CARD, ON-SITE or YIELDSTAR
- Experience with AR/AP, bookkeeping, posting rents, notices, budgeting, and financial reporting
Successful candidates may have previous backgrounds in: real estate, banking, customer service, management, marketing, retail, restaurant, hospitality/hotel, reception, administrative and sales.
We offer temporary, temporary-to-hire and direct hire placement for qualified individuals. Temporary roles are a great way to get your 'foot in the door', showcase your skill set and often result in full-time opportunities for strong performers. Looking for part time? We can help provide opportunities to earn extra money working a few shifts a week.
- Must be willing to submit to and pass a drug/toxicology screening test
- Required to pass a comprehensive criminal background check
- Adherence to Standard Operating Procedure, Response and Communication Protocols.
- Must respect the boundaries of confidentiality, fair housing laws and safety
- Compliance with the IPA Employee Safety and Compliance manual.
Roles we place in Indiana:
- Leasing Manager
- Property Manager
- Assistant Property Manager
- Leasing Consultant
- Leasing Specialist
- Bi-lingual Leasing Consultant (English/Spanish)
- Bi-lingual Property Manager (English/Spanish)
- Administrative Assistant
- Resident Relations
- Front Desk
- Residential Sales & Marketing
- Maintenance Technician
- Make-Ready Technician
- Turnover Technician
- HVAC Technician
- Maintenance Supervisor
- Maintenance Manager
Qualified candidates are encouraged to apply. Equal Employment Opportunity.
Low Income Housing Tax Credit