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Customer Support/Call Center Agent

Manpower Honolulu Full-Time
$15.85 - $16.00 / hour
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Job Type: Full Time

Duration: Permanent Placement

Training period is Monday - Friday 8:00 AM - 5:00 PM (three months)

After successful completion of three-month training, shifts vary:

Start time can be anywhere from 6:00AM - 3:00 PM

The latest finish would be 11:30PM. However, the majority of the Service Consultants are scheduled between 7:00AM - 7:00PM (cannot be guaranteed)

There is one weekend shift

Responsibilities:

Provides exceptional customer service exclusively by phone to various internal and external customers in a positive, professional, and enthusiastic manner. Utilizes available resources to identify customers' needs accurately and efficiently when assisting customers with general bank information or responding to and resolving any customer concerns.

Qualifications:

Professional, customer-oriented individual with strong verbal skills
Ability to work in a fast-paced environment where creating a positive customer experience is the #1 priority while also appropriately handling confidential customer information
1-2 years customer service experience or comparable work experience in a retail, sales, or financial environment is required
Experience in Call Center environment desirable
Experience and comfort with computers and internet highly desirable
Ideally the candidate will have:
"A smile in their voice"
Calm demeanor
Speaks professionally
Able to communicate clearly and effectively
Able to think on their feet
Computer skills

 

Recommended skills

Passionate
Computer Literacy
Finance
Customer Service
Call Centers
Retailing

Location

Salary Details

Based on Job Title, Location and Skills
$15
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Support/Call Center Agent
$15.85 - $16.00 / hour
Estimated Salary: $69K
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Job ID: USA_475373

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Looking for a job is hard work. So why pound the pavement, when Manpower already has all the connections you'll need? For over 50 years, Manpower has been a world leader in the staffing industry, opening doors for talented, motivated workers. Whether you're interested in an office, light industrial or call center environment, we can find you top pay and satisfying short-term, long-term or permanent placement positions that fit your skills and lifestyle.

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