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Enforcement Officer

SP+ Shreveport Full-Time
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Basic Function - Monitor designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies.



  • Provide customer service by answering questions regarding directions, events, building locations and parking policies.
  • Issue citations and warnings for non-compliance with a computerized hand held computer or manual tickets. Impound, boot or relocate vehicles as directed.
  • This position requires the ability to work alone and therefore must exercise proper judgment, tact and diplomacy in dealing with people.
  • Assist maintenance staff with duties related to parking equipment and facility upkeep and maintenance. This includes but is not limited to: inspecting and assessing lots for maintenance issues, painting, cleaning and repairing parking meters and pay and display machines, installing signs, sign posts and meter posts.
  • Assist in the collection and security of all monies received through parking meters, multi-space machines , pay on foot technology and any other means of collecting parking revenues and fees.
  • Assist event staff with activities related to parking for events. This includes but is not limited to: setting up for events, traffic control, receipt of payment for parking, and lot usage control.
  • Assist office staff with activities related to permit sales during peak seasons. This includes but is not limited to data entry, collating mailings, providing frontline customer service.
  • Other related duties as assigned.





* Please note that Enforcement Officers are not sworn police officers and have no arresting authority.




Qualification Requirements: The personnel selected for parking enforcement officer positions must have certain traits and abilities that enable them to achieve expected levels of performance. Some of the most important competencies are exercising sound independent judgment and maintaining a high level of customer service. Other areas include:






  • Knowledge of geography of the area they are enforcing
  • Knowledge of hazards and safety precautions
  • Ability to use a hand held computer
  • Ability to operate a motorized vehicle or bicycle
  • Ability to understand and apply parking regulations
  • Ability to interact with others in a courteous and tactful manner
  • Ability to walk for extended periods of time
  • Ability to work in all weather conditions
  • Must be 18 years of age or older at time of hire





Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.







License Requirement: The individual will only be required to have and maintain a valid state-issued driver's license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.







Physical Demands and Work Environment



While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk and listen. Employees are regularly exposed to outside weather conditions including snow storms, and extreme heat.







Employees work in and around potentially dangerous traffic situations, and employees are to be safety conscious at all times.











SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.


 

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Job ID: 2019-11828

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SP Plus Corporation (Nasdaq:SP) provides professional parking, ground transportation, facility maintenance, security and event logistics services to property owners and managers in all markets of the real estate industry. SP+ has nine operating divisions, each of which focuses exclusively on the idiosyncrasies and specific needs of a single vertical market. The Company has more than 23,000 employees.

Under our Standard Parking and Central Parking brands, we operate approximately 4,300 parking facilities and over two million parking spaces in hundreds of cities across North America, including parking-related and shuttle bus operations serving more than 75 airports. USA Parking System, a wholly-owned subsidiary, is one of the nation's premier valet operators, serving more four and five diamond luxury hotels and resorts than any other operator.

Additional SP+ service lines include SP+ Transportation, which annually transports over 34 million passengers; SP+ Facility Maintenance, which operates in dozens of U.S. cities; and SP+ Event Logistics, which provides a wide range of travel demand planning and management services, both for special events – such as the Olympic Games, the Super Bowl and the NCAA Final Four – as well as on a year-round basis for large event venues such as Dodger Stadium in Los Angeles, CA, FedEx Field in Landover, MD and MetLife Stadium in East Rutherford, NJ. Learn more about SP+ at www.spplus.com.

Specialties

Parking Management Services, Facility Maintenance, Transportation Services, Large Venue Event Management

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