This position is responsible for providing leadership, consultation, and expertise in call center-based recruitment and related support-personnel recruitment to meet strategic and tactical hiring requirements established by Business Partners/Hiring Managers while ensuring alignment with Organizational Goals to identify, select, and retain top talent. Manager will perform full lifecycle recruiting and maintain relations with hiring managers, candidates, and employees while guiding hiring managers and candidates through the SYKES selection process.
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SYKES is a leader in the customer contact industry for one reason: Our people. We have a passion for quality, a knack for teamwork and the vision for leading the transformation of customer care in the digital, call center and self-service space. High performing professionals help lead our 50,000, globally-based colleagues from our locations in Tampa and Denver. Our culture is based on collaboration, innovation and problem solving. We offer careers in operations, workforce management, IT, finance, human resources, sales and marketing. We provide competitive compensation, health and retirement benefits, as well as career development and advancement opportunities for professionals seeking to make a difference.
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