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  • Harlingen, TX

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Human Resources Administrator

Advanced Call Center Technologies, LLC. • Harlingen, TX

Posted 20 days ago

Job Snapshot

Full-Time
Degree - High School
Other Great Industries
Human Resources, Management

Job Competition

6

Applicants

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Job Description

BEHAVIORAL REQUIRED COMPENTENCIES

BEHAVIORAL REQUIRED COMPENTENCIES

Follows the 'STRIVE' Core Values: Service, Teamwork, Integrity & Innovation, Values Diversity, Employee Engagement, and Professionalism. Supports creating a positive workplace, positive and consistent communication with management, and ensures an open door policies where employees and managers seek HR as a professional partner.

Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Provides a positive and welcoming atmosphere at all times.

Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.

Written Communication - Types clearly and informatively; Edits work for spelling and grammar; Documents accounts to follow clients guideline; Able to read and interpret written information.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets clients’ specific quality standards. Demonstrates good system knowledge of functions and information

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

LANGUAGE & REASONING SKILLS

Must be able to critically think through and asses situations, work independently, possess the ability to organize and maintain employee records, and maintain a high degree of confidentiality when dealing with employees, employee records and sensitive business information. Strong professional ethics and sensitivity in dealing with confidential information is required.

MATHMATICAL SKILLS

Ability to apply concepts such as fractions, percentages, addition, subtraction, multiplication and division in all units of measure using whole numbers, common fractions and decimals. Ability to perform these operations using units of the United States Dollar (USD). Ability to calculate figures and amounts and work with statistical concepts.

REASONING ABILITY

Ability to understand and carry out basic instructions. The strong ability to pay attention to detail and commitment to complete high-quality workloads in a timely manner. Must have excellent interpersonal and organizational skills. Must be able to handle multiple tasks simultaneously while prioritizing important issues.

EDUCATION & EXPERIENCE

High School Diploma or General Education Degree (GED); or 2+ Years related Experience; Bachelor’s Degree or working towards college degree a plus.

Human Resources, administrative, and/or payroll training; or equivalent combination of education and experience

AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) and its AMENDMETS ACT OF 2008 (ADAAA) SPECIFICATIONS

PHYSICAL REQUIREMENTS

Perform primary sedentary work with limited physical exertion and occasional lifting up to 25 lbs. must be capable of climbing/descending stairs in an emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer sitting for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

WORKING CONDITIONS

Must be able to routinely perform work indoors in a climate-controlled private office with minimal noise.

MENTAL AND/OR EMOTIONAL REQUIREMENTS

Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate the highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on both internal and external confidential matters.

~cb

Job Requirements

BEHAVIORAL REQUIRED COMPENTENCIES

BEHAVIORAL REQUIRED COMPENTENCIES

Follows the 'STRIVE' Core Values: Service, Teamwork, Integrity & Innovation, Values Diversity, Employee Engagement, and Professionalism. Supports creating a positive workplace, positive and consistent communication with management, and ensures an open door policies where employees and managers seek HR as a professional partner.

Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Provides a positive and welcoming atmosphere at all times.

Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.

Written Communication - Types clearly and informatively; Edits work for spelling and grammar; Documents accounts to follow clients guideline; Able to read and interpret written information.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets clients’ specific quality standards. Demonstrates good system knowledge of functions and information

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

LANGUAGE & REASONING SKILLS

Must be able to critically think through and asses situations, work independently, possess the ability to organize and maintain employee records, and maintain a high degree of confidentiality when dealing with employees, employee records and sensitive business information. Strong professional ethics and sensitivity in dealing with confidential information is required.

MATHMATICAL SKILLS

Ability to apply concepts such as fractions, percentages, addition, subtraction, multiplication and division in all units of measure using whole numbers, common fractions and decimals. Ability to perform these operations using units of the United States Dollar (USD). Ability to calculate figures and amounts and work with statistical concepts.

REASONING ABILITY

Ability to understand and carry out basic instructions. The strong ability to pay attention to detail and commitment to complete high-quality workloads in a timely manner. Must have excellent interpersonal and organizational skills. Must be able to handle multiple tasks simultaneously while prioritizing important issues.

EDUCATION & EXPERIENCE

High School Diploma or General Education Degree (GED); or 2+ Years related Experience; Bachelor’s Degree or working towards college degree a plus.

Human Resources, administrative, and/or payroll training; or equivalent combination of education and experience

AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) and its AMENDMETS ACT OF 2008 (ADAAA) SPECIFICATIONS

PHYSICAL REQUIREMENTS

Perform primary sedentary work with limited physical exertion and occasional lifting up to 25 lbs. must be capable of climbing/descending stairs in an emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer sitting for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

WORKING CONDITIONS

Must be able to routinely perform work indoors in a climate-controlled private office with minimal noise.

MENTAL AND/OR EMOTIONAL REQUIREMENTS

Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate the highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on both internal and external confidential matters.

~cb

Job ID: 1900002G
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