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Customer Service Representative

OfficeTeam • Rosemead, CA

Posted 26 days ago

Job Snapshot

Full-Time/Part-Time
$16.15 - $18.70/Hour
Employment - Recruiting - Staffing
Admin - Clerical, Customer Service, Legal

Job Description

Ref ID: 00300-0010996473

Classification: Customer Service

Compensation: $16.15 to $18.70 per hour

Customer Service Representative Opportunities! OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position will operate in a fast-paced and dynamic environment. This Rosemead, California Customer Service Representative position could be for you, if you're available for a long-term temporary-to-full-time opportunity. Your responsibilities in this role - Manage the fielding and sending of important written business correspondence - Organize and route incoming telephone calls - You will likely support business development and client referral goals by actively cross-selling and referring customers - Contribute accurate, friendly customer service in a timely fashion

Job Requirements

- achievement oriented, positive attitude and an approach to work rooted in professionalism - Proficiency with Microsoft Office required - Excellent customer service and office administrative skills - Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information - 2+ years' experience of proven performance in a goal-driven customer-focused environment desired - Strong communication and social skills - Strong familiarity with customer service - Expertise in CRM - Complaints experience desired - Foundational knowledge in incoming payments - Demonstrated experience performing extensive research to resolve complex customer inquiries - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Demonstrated talents in communicating and interacting with clients/customers, both internal and external - Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
Job ID: 00300-0010996473
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