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Company Contact Info

  • Cranberry Township, PA
  • AIC

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CUSTOMER SERVICE REPRESENTATIVE

AIC (part of ACS Group) • Cranberry Township, PA

Posted 9 days ago

Job Snapshot

Full-Time
Degree - High School
$23.00 /Hour
Negotiable
Computer Hardware, Computer Software, Other Great Industries
Admin - Clerical, Customer Service, Information Technology

Job Competition

29

Applicants

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Job Description

LOOKING FOR A CUSTOMER SERVICE REPRESENTATIVE IN CRANBERRY, PA

We are looking for a Customer Service Representative in Cranberry, PA. This is an immediate need.

This position requires someone with the following skills, experience and abilities:

  • Must be a Bilingual (French/English).

JOB DETAILS:

Job title: Customer Service Representative

Location: Cranberry, PA

Pay Rate: $23.00/hr

Duration: 5+ Months Possible Temp to hire

Helps customers who are having basic operation problems and system malfunctions. Receives customer problem reports and answers same under the guidance of Second Level. Answer questions regarding system procedures, on-line transactions, system status and downtime. Relays messages sent to or received from customers in a timely manner. Stays informed of all changes to the operating systems or software programs that affect customers. Relays requests for assistance that are outside the scope of the Help Desk to the appropriate group. Maintains records of correspondence received and responded to. Should have good verbal and written communication skills. Must have intermediate level proficiency in verbal and written skills; technical/mechanical aptitude, and organizational skills.

Job Requirements

LOOKING FOR A CUSTOMER SERVICE REPRESENTATIVE IN CRANBERRY, PA

We are looking for a Customer Service Representative in Cranberry, PA. This is an immediate need.

This position requires someone with the following skills, experience and abilities:
•Must be a Bilingual (French/English).

JOB DETAILS:

Job title: Customer Service Representative
Location: Cranberry, PA
Pay Rate: $23.00/hr
Duration: 5+ Months Possible Temp to hire

Helps customers who are having basic operation problems and system malfunctions. Receives customer problem reports and answers same under the guidance of Second Level. Answer questions regarding system procedures, on-line transactions, system status and downtime. Relays messages sent to or received from customers in a timely manner. Stays informed of all changes to the operating systems or software programs that affect customers. Relays requests for assistance that are outside the scope of the Help Desk to the appropriate group. Maintains records of correspondence received and responded to. Should have good verbal and written communication skills. Must have intermediate level proficiency in verbal and written skills; technical/mechanical aptitude, and organizational skills.
Job ID: 139937
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