Volunteers of America-Greater New York (VOA-Greater New York) is the local affiliate of the national organization, Volunteers of America, Inc. and is one of the largest providers of human services in the metropolitan New York area. Founded in New York City in 1896 as a charity staffed by volunteers tending to the city’s poor, today VOA-Greater New York has 1,300 paid staff that provide life-changing, often life-saving services through 80 programs in New York City, Westchester County and Northern New Jersey.
VOA-Greater New York services extend to survivors of domestic violence; individuals and families — including veterans — experiencing, or at risk of homelessness; people living with HIV/ AIDS, behavioral health, and substance use issues; adults with developmental and intellectual disabilities; preschoolers with developmental delays; older adults on limited incomes, many with a history of homelessness; and at-risk youth.
VOA-Greater New York expands, and introduces new services in response to community needs. As such, it is at the forefront of building affordable, supportive housing for seniors; providing a service-rich continuum of care for formerly homeless veterans; and expanding its services for those recovering from domestic violence. Battle Buddy Bridge®, a peer counseling program for veterans, and the work VOA-Greater New York is doing to raise awareness of the impact of Moral Injury, are examples of the organization’s responsiveness, creativity and life-altering work.
Many of VOA-Greater New York’s programs are nationally recognized and meet the rigorous standards of accrediting bodies CARF, COA and the NAEYC. Operation Backpack® is the organization’s signature community service campaign that ensures every student who calls a NYC shelter “home” has a new backpack full of supplies in time for the first day of school.
Volunteers of America is an Equal Opportunity Employer/Vets/Disabled
The Residential Counselor is responsible for assisting in the case management and treatment plan implementation for the residents. The Residential Counselor provides direct care services to the residents, including but not limited to: transportation, crisis intervention, and case management.
The position shall have one of the following: A bachelor’s degree from an accredited college or university in a mental health, health or other appropriate human services related discipline; a license as a registered nurse; a combination of one or more years of college, plus related work or life experience together equaling four years. The individual is required to have at least one year of related work or life experience if the four-year college degree does not meet the requirements above. A license as a practical nurse plus two years of related work or life experience or a high school diploma or the equivalent, plus four years of related work or life experience. This position shall also have a valid driver’s license with a clean driving record for a minimum of 24 months.
When “related work or life experience' is relied upon to meet staff qualifications, the personnel file shall clearly document the “related work or life experience' and how it relates to the job duties and responsibilities for the position in which the individual is being hired.
- On-site consumer resident supervision or support.
- Communicating observations and information about the consumer resident to the program coordinator, RN and treatment team.
- Supervising, organizing and supporting recreational and/or socialization activities
- Residential counseling.
- Crisis intervention services (but not including crisis intervention counseling).
- Participation in the development of the comprehensive service plan.
- Participation in individual service coordination activities.
- Documenting observations, information and services provided to the consumer resident in progress notes.
- Perform all other duties as assigned.
Volunteers of America offers a comprehensive benefits package to help protect you and your family, top-notch training opportunities, and an energetic and professional work environment.
Make a living by making a difference. Apply online today! Volunteers of America is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.
Registered Nurse Certified