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  • San Antonio, TX

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Medical Customer Service Representative

Apex Systems • San Antonio, TX

Posted 2 months ago

Job Snapshot

Degree - High School
Other Great Industries
Health Care, Customer Service

Job Description

Medical Customer Service Representatives Opportunity!!

Apex Systems is currently looking to hire Medical Customer Service Representatives in San Antonio, TX! Please email an updated resume to if you are interested. Thank you!

Location: San Antonio, Texas 78238

Start Date: 04/29/2019

Hours: 9:00AM – 6:30PM, Mon-Fri

Description: As a Clinical Representative, you'll show a high level of attention to detail, verbal and written communications skills, and the ability to problem solve in this dynamic work environment. You’ll be working various assignments that require demonstrated urgency and the ability to meet set timelines. You’ll have the opportunity to project a professional business image through phone interactions as well as internal communication. 


  • Working incoming cases via phone (primarily) or fax to process coverage requests from members or prescribers 
  • Conducting outreach to patients and providers, and obtaining additional information needed to process requests 
  • Researching and correcting any issues found in the overall process 
  • Raising issues to Coverage Determination, Clinical Pharmacists and Management team as needed 
  • Reading, analyzing, and interpreting general business correspondence, technical procedures, and governmental regulations 
  • Solving practical problems and dealing with multiple concrete variables in standardized situations 
  • Performing basic mathematical calculations 
  • Ensuring all cases are properly closed 
  • Ability to interpret a variety of work instructions provided through multiple mediums 
  • Ability to anticipate needs and resolve issues with urgency and to meet quality and production standards 

Education: Verifiable High School Diploma or GED is required.

Once again if interested send updated copy of resume to!

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178

Job ID: 957834
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