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Customer Service Representitive

Aerotek • Petaluma, CA

Posted 1 month ago

Job Snapshot

$41,067 - $42,067/Year
Consumer Products, Hospitality, Social Services
Admin - Clerical, Customer Service, Entry Level

Job Description

Insurance company in Petaluma is seeking an Associate Account Representative (Customer Service Representative) with a starting annual salary of $41,067 ($19.74/hr)

Call me at 707-794-3306!

The company is hiring 5 Customer Service Representatives in their rapidly growing Petaluma location. They have 28 representatives and are looking to grow to 32. They are seeking candidates that are not just looking for a "job" but a career. They put an extreme investment in all of their employees by putting them through a comprehensive training program as well as training and paying for their California State Insurance License.

As a CSR, your responsibilities will include but are not limited to:
* Take incoming calls of current customers and assist with Billing and Insurance questions.

o They are expected to take about 20 calls per day and it typically takes about a year to get to that level. The first year they will average about 10 - 15.

o The calls cover anything from simple billing questions that can take minutes, or more extensive contract questions that can take up to 45 minutes.

Must Haves:
* Soft Skills (Attention to Detail, problem solving, team first mentality, coachability)
* Customer Service Attitude and Personality
* High School Diploma
* Typing speed of 35 wpm

Starting salary: $41,067 ($19.74/hr) with a lot of growth possibility!

Schedule: M-F 8:00AM - 5:00PM

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

Job ID: 6813384
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