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- Marinette, WI 54143
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Customer Support Associate II - Home Care Equipment *Marinette* (3195SVA)
Bellin Health Systems, Inc • Marinette, WI
Posted 1 month ago
This position will be located in Marinette, WI.
Responsible for providing service, sales and authorizations in the home medical equipment showroom. Responsible for reviewing insurance and authorizing medical equipment, providing patients with the estimated out of pocket costs based on insurance coverage and refilling reoccurring orders.
Excellent written and verbal communication skills required. Must demonstrate the ability to multitask and prioritize. Strong customer service/phone skills, ability to multi-task and good prioritization skills are required. Proficient with computer software applications. Minimum typing skills of 40 wpm. Certified Nursing Assistant preferred.
One to two years prior home medical equipment customer service experience or any other combination of education and experience that provides equivalent knowledge, skills, or abilities required. Prior retail sales experience preferred. Must possess and demonstrate excellent verbal and written communication skills, multi-tasking abilities, and prioritization skills required. Computer software applications proficiency required.