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ServiceNow Developer

Collabera Dallas Contractor
$45.00 - $75.00 / hour
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MUST HAVES:

  • Expert knowledge of ServiceNow with ServiceNow Administrator Certification - would like Developer Certification as well.   
  • Strong knowledge of ITIL methodologies, ITSM concepts, enterprise IT arch.
  • Solid understanding of the application development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control and deployment.
  • Strong knowledge of Web 2.0 Technologies (Java Scripting, XML, AJAX, CSS, HTTP, etc), PowerShell, SaaS applications, network operations (networks, protocols and email [SMTP, POP3]).
  • Experience in leading a team of developers and providing guidance to junior team members.
  • Highly skilled and proficient in using development tools with the analytical and problem solving skills necessary to troubleshoot and provide user support.

DAY TO DAY:

  • Implements, documents and maintains the ServiceNow Platform.
  • Maintains in-depth knowledge of IS server offerings and business needs to ensure recommend solutions are prescribed with the intention of increasing the efficiency and effectiveness of those service offerings.
  • Logs technical support incidents, problems and request into ServiceNow.
  • Monitors incidents assigned to the administrator.
  • Test, analyzes, collaborates and assists with translating business requirements into technical requirements to ensure a smooth implementation of new enhancements, applications or modules.
  • Utilizes Java Scripting, HTML, CSS and PowerShell to deliver solutions that automate and audit business processes.
  • Utilizes best practices for development, conducts thorough testing, analysis, and certification of changes to ServiceNow.
  • Ensures all assigned project tasks required for the implementation of ServiceNow are completed on schedule.
  • Lead Development efforts for the team.
  • Provide Guidance and oversight to Junior team members
  • Provides advanced technical support to Support Teams utilizing Service-Now.
  • Escalates performance issues, unresolvable incidents and service interruptions to Service-now technical support.
  • Creates and updates incident records in Service-now’s tracking system.


ServiceNow,CMDB
 

Recommended skills

Java Scripting Languages
Business Process
Cascading Style Sheets (Css)
Hyper Text Markup Language (Html)
Requirements Analysis
Ajax (Programming Language)

Location

Salary Details

This salary was provided in the Job Posting.
$45-$75
Hourly Salary

Career Path

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ServiceNow Developer
$45.00 - $75.00 / hour
Estimated Salary: $110K
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Job ID: 220153

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