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Customer Service Rep.

Volt • Lake Buena Vista, FL

Posted 24 days ago

Job Snapshot

Contractor
$13.00 - $14.00 /Hour
Entertainment
Customer Service

Job Competition

75+

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Job Description



After applying to this Job using the Apply or Apply Now button, you can follow up on your application by calling our Enterprise Delivery Center at (800.595.8658). Be sure to note the Job ID number found on this page and reference it when calling about the position.

Job Title: Customer Service Representative Bilingual ( Spanish or Haitian)

Location: Orlando Florida

Job description:

Volt is working with an entertainment industry leader to find an upbeat punctual call center representative. The right person will join a team focused on customer service and addressing inbound calls appropriately. This is a part-time (25 hours-a-week) or full time role if you have the ability to work a flexible schedule including evenings and Saturdays. This facility is open from 7am to 10 pm - Monday through Saturday.


Part time schedules have a standard structure of 5-hour shifts spread over 5 work days. These schedules will range from a start time of 7 am to 5pm and/or working on weekends. The PT staff must have full availability between 8am to 5pm.

KEY RESPONSIBILITIES

  • Proven customer service experience
  • Strong telephone etiquette skills, as well as verbal and written communication skills
  • Demonstrated proficiency with computers and technology
  • Ability to manage/resolve conflict
  • Demonstrated problem solving and decision-making skills
  • Demonstrated continuous improvement process skills
  • Proven ability to multitask, while maintaining courtesy, accuracy, and efficiency
  • Ability to work a flexible schedule including evenings and Saturdays

PROFESSIONAL EXPERIENCE / QUALIFICATIONS

  • Minimum 1-2 years’ experience working in a high-volume inbound/outbound call center
  • Minimum 1-2 years’ experience working in a financial institution, such as a credit union or bank
  • Minimum 1-year lending experience
  • Minimum 1-year sales experience
  • Bilingual in Spanish or Haitian-Creole

EDUCATION

  • Highschool Diploma

As a Volt employee, you can expect the highest level of support. We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees. Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today! To learn more about Volt, please visit: www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com

Volt is an Equal Opportunity Employer.

Pay Rate 14/HR

Job ID: 169365
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