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- Austin, TX
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JLL • Austin, TX
Posted 9 days ago
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The Mailroom Clerk is responsible for opening, sorting, and distributing incoming mail, collecting outgoing mail, and maintaining electronic logs and files pertaining to mail processing for the client. Also may play a role in the achievement of the Key Performance Indicators and operational targets for the site, and perform duties with integrity & diligence in a professional manner.
Process, handle, and maintain records for all incoming and outgoing courier and mail and any other deliveries as required to ensure proper routing and labeling.
Provide solutions to problems associated with special requirements such as bulk mail and other special needs.
Maintain all mail stops and package rooms as appropriate
Research and follow-up with clients regarding tracking mail and/or packages.
Perform mailroom inspections and inventory supplies.
Manage accountability for postage.
Any other activities to support JLL and/or site operations.
Actively support an environment of teamwork, cooperation, performance excellence and personal success.
Participate in the individual performance management program and personal development planning.
Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements.
Will serve as a backup for receptionist as necessary.
Proactively develop and maintain client relationships and provide exceptional service as reflected by client feedback ensuring that expected service levels are achieved.
Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
Support the day to day delivery of mail services on site in accordance with all agreed policies, procedures.
Identify opportunities for improved operational standards to drive efficiencies (process and cost) and make recommendations to the assistant/facility manager for consideration.
Create a positive first impression as you greet clients, guests, and visiting employees.
JLL Is an Equal Opportunity Employer
JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at https://jll2.sharepoint.com/CorporatePolicies/HR%20Policies/Equal%20Employment%20Opportunity%20and%20Affirmative%20Action.pdf.
If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at [Click Here to Email Your Resumé]