Provides safe, competent patient-centered care for patients in accordance with facility policies, standards, and philosophy. The certified nursing assistant provides care under the direction of the registered nurse or physician. Participates as an active member of the Nursing Team on the assigned unit/department. Supports an organizational culture for Service Excellence and practices the Service Excellence Standards to all customer groups.
- High School diploma or GED
- BLS (or obtained during orientation)
- Must successfully pass any pre-employment assessment(s) required by the facility.
- Prefer experience in acute care setting.
- CNA Certificate
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Job ID: 67452
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Doctors Hospital Is Committed To Service Excellence
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There are 164 physicians on the medical staff with the hospital, 80 of whom are active staff. Our nursing staff draws upon years of clinical experience and is also associated with several area nursing programs.
Patient satisfaction is a top priority at Doctors Hospital. To show our commitment to patient satisfaction, Doctors Hospital has implemented a Service Excellence training program, developed by Health Management Consultants, Inc. The program supports the philosophy that there are many different ways of dealing with service excellence rather than only "one right way". The program emphasizes the concept that what works for one situation or employee may not work for another. Therefore, training encourages thinking and analyzing situations encountered so that the appropriate behavior or technique is applied. Every employee of the hospital, starting with the CEO and including all senior staff, are required to participate in a workshop.