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  • Aurora, CO

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Field Hardware Engineer

Perspecta • Aurora, CO

Posted 11 days ago

Job Snapshot

Full-Time
Degree - High School
Other Great Industries
Engineering

Job Description

Every day at Perspecta, we enable hundreds of thousands of people to take on our nation’s most important work.  We’re a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation’s most complex challenges.  Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions.  We continually push ourselves—to respond, to adapt, to go further.  To look ahead to the changing landscape and develop new and innovative ways to serve our customers.


Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways—not only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter. 


Perspecta’s talented and robust workforce—14,000 strong—stands ready to welcome you to the team. Let’s make an impact together.


Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories.


Perspecta has an immediate need for a Hardware Technician with 'Required TS/SCI with Poly'.


 Hardware Technician


Candidate will maintain and service critical on-site hardware, storage and network platforms in a 24/7 shift worker environment at a customer site in Aurora CO.
Candidate will be required to work a rotating shift. Candidate will provide Tier 2 and 3, on-site hardware and firmware technical support services. Candidate will troubleshoot, repair, and test computer workstations, servers, printers, peripherals. Work includes installation, moves, removal and sanitization of monitors, workstations, printers, servers, storage devices and network devices. Candidate will provide more complex support for IT solutions software and hardware service request/incident processing for end user issues that are not resolved at initial response support level according to established procedures. Candidate will be able to execute instructions provided by remote support organizations. This support includes the detailed tracking of incident/service request from receipt through closure using a COTS Ticket Tracking System, including consumption of spare parts used in problem fixes. Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques. Must be self-motivated and have a capacity to determine the correct course of action on their own; as well as work through issues with minimal help from others. Candidate participates in special projects as required.


 

Job Requirements

Requires:
•         'Required TS/SCI with Poly'
•         Must be able to lift heavy materials (50 pounds).
•         High school diploma or vocational certificate.
•         Excellent troubleshooting and problem solving skills.
•         Good communication skills; shows tact; effective listening skills and follow through.
•         Proficient Field Technical Support skill set.
•         Detail oriented and organized; able to understand information systems and ensure accuracy of work.
•         Knowledge of high availability system environments.
•         Basic knowledge of change management process.
•         participate in on-site account support meetings both internal and external.
Preference will be given to Candidates with:
•         Current DOD 8570 IAT Level II certification.
•         CompTIA A or similar certification.
•         Bachelor’s or Associate’s degree in Computer Science related field.
•         Experience with support of full range of HPE hardware system platforms.
•         Microsoft Office (Outlook, Excel, Word & PowerPoint) proficiency.


Job ID: 1687873
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