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HCM Technical Lead

Volt Spokane Valley Full-Time
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Volt | HCM Technical Lead | Spokane, WA


We are seeking an individual to fill a position as an Infor Global HR HCM Technical Lead.


Essential Job Functions

  • Serve as the technical lead for providing technical solutions, support and maintenance on the Infor GHR Cloudsuite platform.
  • Responsible for the design, migration, development, configuration, implementation, support and optimization of the GHR Cloudsuite environment including Global HR, Payroll and Talent Management.
  • Collaborate with implementation partners, vendors, IT staff and subject matter experts on application development and corporate standards adoption.
  • Recommend technical design and procedures for GHR applications to application users and vendor partners.
  • Work directly with the project team providing hands-on leadership, process design, application configuration and development and go-live support.
  • Build and support solutions based on Infor best practices.
  • Document system process and data flow, system architecture and configuration, interface specifications and system support procedures.
  • Identify and implement system optimization and process improvement

Opportunities based on subject matter expert input.

  • Troubleshoot and resolve application errors and other system issues.
  • Work with the Application Integration team to define, design, and develop cross platform data exchange.
  • Manage system upgrades, patch application, testing, change control tasks and other technical assignments.
  • Provide Level 2 and 3 support for GHR production applications.
  • Address system concerns and provides guidance for end users.


  • Bachelor's degree in Information Technology.
  • Programming experience including JavaScript, COBOL, SQL, JQuery and Java.
  • Familiarity and ability to understand and develop automated business processes using Infor Process Automation (IPA) framework and the Landmark Technology platform.
  • Senior level experience of technical development and application support for implementing an ERP HCM application. Infor-Lawson products including Global HR, Talent Management and Payroll preferred.
  • Experience with Infor S3 preferred.

Knowledge of commonly used HCM concepts, practices and procedures.

Skills Required:

  • Strong verbal, written and analytical skills with a strict regard to detail.
  • Willingness to respectfully collaborate with IT staff and project team subject matter experts.
  • Excellent customer service and problem solving skills.
  • Thorough knowledge of MS Excel, Word and Vizio.
  • Knowledge of ITIL processes desirable.

Personal and Professional Attributes:

  • Must be able to prioritize, organize and assess work to meet aggressive deadlines.
  • Must work well in a collaborative team environment.
  • Ability to articulate facts and ideas clearly and concisely.
  • Ability to manage small/medium sized assigned project phases.

Please note the following:

  • This is a W2 only position.
  • Direct inquiries only.
  • No 3rd party submittals please.
  • This position is not available for Corp-to-Corp.
  • This position is not available for Associate Vendors.

Volt offers a candidate referral bonus, please inquire for more details. (Conditions and restrictions apply)

Volt is an Equal Opportunity Employer.


Skills required

.Net Framework
Software Development
Application Development
C Sharp (Programming Language)
Software Design
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Job ID: 178408


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Since 1950, Volt has provided clients of all sizes with the talented people they need to be successful. Our flexible staffing services and workforce management expertise makes us the first call for many of America’s most respected companies, which enables us to provide our employees with challenging, satisfying jobs in a wide range of industries and job classifications. Volt is an equal opportunity employer.

You deserve a job you love. Find yours at Volt.

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