Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Alpharetta, GA

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest IT Support Specialist jobs in Alpharetta, GA delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

QA/Content Support Specialist

UPS • Alpharetta, GA

Posted 4 days ago

Job Snapshot

Packaging, Transportation

Job Competition



How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

UPS is seeking an experienced Onsite Quality Assurance (QA) Tester / Content Support Specialist to perform reviews of content using manual and automated processes and tools. content is validated in testing, staging, and production environments using multiple web browsers and across three viewports: large (desktop), medium (tablet), and small (mobile) viewports.

Responsibilities and Duties

  • Performs quality assurance tasks, including reviewing and validating components of page (e.g. body content, breadcrumb, browser title, call-to-action, downloadable assets, external links, font size, images, internal links, page layout, page title, right rail, social share icons, etc.) 
  • Reviews and understands testing requirements, processes workflow, and reports test results in JIRA defect management tool
  • Utilizes manual open source quality assurance tools (e.g. Awesome Screenshot, Check My Links, Link Clump, Tab Resize, Web Developer Tools, Multilink, Webpage Spell Check, Page Ruler, IE Tab, URL Opener, Copyscape, etc.)
  • Manages, tracks, and monitors defects, helps implement process improvements to minimize defects, and trains stakeholders on guidelines and standards
  • Utilizes the Open Text Content Management System (CMS) to test content, identifies the source of defects, and troubleshoots deployment issues
  • Performs content development tasks to team and project leads with content projects
  • Creates and deploys content for

Knowledge and Skills

  • Demonstrates understanding of implementation objectives, project plan, and one's role within a project
  • Participates in the implementation of a project; provides timely, thorough, and concise updates for area of responsibility; identifies areas of risk and properly communicates them to the lead
  • Demonstrates an understanding of basic project planning processes, including planning action items and resources
  • Demonstrates a general understanding of technology used by the company; communicates basic technological concepts and terminology; applies standard technology in daily work
  • Demonstrates ability to work in a team environment
  • Familiarity with the package delivery industry - Preferred
  • Bachelor's Degree (or internationally comparable degree) in Business, Communications, Information Technology, or similar field - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
Job ID: 10863704
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.