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Company Contact Info
- Farmington, CT
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Customer Service Representative
Nesco Resource • Farmington, CT
Posted 24 days ago
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Technical Customer Service Representative needed for an immediate 6 month contract assignment with our client in Farmington CT. This position will supports pre-delivery and after-sale support to customers which may include product ordering, availability and delivery.
- Provide proactive support to customers and actively strive to delight them.
- Respond to customer inquiries regarding status of open orders, stock availability , and shipping info on the phone and through case management system.
- Expedite back orders.
- Log and research customer disputes.
- High volume of customer calls and emails to handle.
- Good written & verbal communication skills.
- Ability to multi-task a must.
- Pleasant professional demeanor.
- Past experience is a high volume customer service environment.
- Associates Degree.
Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.