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Medical Records Technician

Maxim Healthcare Services San Antonio Full-Time
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Maxim Healthcare Services is currently seeking Medical Records Technician to provide services in San Antonio, TX in support of Veteran Affairs. This is a rewarding experience helping serve veterans!

Schedule: Monday through Friday, 8a-5p

Maxim Employee Benefits Include:
• Health Benefits through Blue Cross Blue Shield
• Vision
• Dental
• 401K Savings Plan
• Perkspot Employee Discount Program
• Employee Assistance and Work/Life Program Specialists and Counselors available 24/7
• Maxim College Partnership Program
• Direct Deposit
• Travel and Relocation Assistance, as applicable

For further information and/or to apply to this opportunity, please contact Courtney Rogers at Phone number blocked - click to apply or via email at Email blocked - click to apply , or apply online!

Job Summary
Under limited supervision, performs a variety of activities in support of a specific project/business/technical unit. Gathers, collects, records, tracks and verifies data and information from multiple sources. Uses software for functional area to schedule appointments and document in the case management systems. Compiles and generate reports, statistics, timelines, tables, graphs, correspondence and presentations. Provides data and information to others on functional unit processes and procedures. Delivers exceptional customer service at all customer touch points.

Essential Duties and Responsibilities
- Answer phones from automated call distribution system
- Triage daily download of referrals and ensure appropriate worksheets are assigned to corresponding conditions as identified by Veteran’s Administration
- Verify appropriate CPT and CLIN codes are assigned to each case
- Communicate directly with claimants and providers
- Obtain medical history for specific conditions
- Determine appropriate examinations, tests and specialists required for each case
- Schedule appointments for examinees including follow-up appointments and rescheduled appointments
- Ensure all examinees and providers receive necessary documentation
- Confirm consultative reports and diagnostic test results are received in a timely manner
- Meet or exceed contract timeliness guidelines in both the scheduling and case management systems
- Other projects and duties as assigned

- Proven ability to plan and organize work load
- Ability to manage competing priorities in a fast paced work environment
- Good follow through skills
- Work well in a team oriented work environment
- Strong verbal and written communication skills
- Excellent customer service skills with ability to critically evaluate and resolve problems
- Must possess the ability and flexibility to work early morning, evening, and/or weekend shifts

Education and/or Experience: (includes certificate & licenses)
- High School diploma, or equivalent (GED)
- 0 to 1 year of related experience minimum
- Healthcare experience preferred
- Experience with electronic medical scheduling and case management software
- Experience with medical coding and knowledge of medical terminology
- Strong computer skills at intermediate level
- Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

Maxim Government Services (MGS), a division of Maxim Healthcare Services, Inc., is a leading provider of physicians, nurses, allied health professionals, and specialty care personnel to Federal, State and Local Government clients nationwide. Operating under Federal Supply Schedule #V797D-30238, MGS delivers healthcare staffing services to the U.S. Department of Defense, U.S. Department of Justice, U.S. Department of Veterans Affairs Medical Centers and other Federal Medical Treatment Facilities (MTFs). We have gained the trust of our clients and established recognition by placing emphasis on recruiting experienced professionals and offering a comprehensive level of customer service.

Skills required

Human Resources
Customer Satisfaction
Team Leading
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Job ID: 472987


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