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  • Houston, TX

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IT System Administrator

CIRCOR International, Inc • Houston, TX

Posted 1 month ago

Job Snapshot

Full-Time
Other Great Industries
Information Technology

Job Description

ORGANIZATIONAL STRUCTURE

BUSINESS:  Energy

LOCATION:  Houston, TX

DIRECT REPORTING: Sr. Manager, IT Infrastructure

FUNCTIONAL REPORTING:

POSITION DETAILS

Position Activities  

Under the direction of the Sr. IT Infrastructure Manager, the Sr. System Administrator leads a regional team to ensure stability and performance of IT operations. This includes implementing, maintaining and supporting networks, servers, software and communication links; lead team projects and mentoring members of the regional team. The incumbent provides impeccable customer service by responding to service requests timely and accurately. 

Principal Activities

  • First responder for hardware and communications failures and data center matters such as backups, UPS problems, capacity monitoring of servers, and desktop support at the local site.
  • Administer core infrastructure technologies and related services including Microsoft Infrastructure, Virtualization, Enterprise Storage, Networking, Datacenters, and Cloud services.
  • Manage ticket queue and serve as an escalation point for tickets.
  • Provide guidance to technicians on the team towards resolution of recurring issues.
  • Mentor peers to administer implemented technologies effectively.
  • Implement Infrastructure KPIs to monitor the health of critical systems, identify trends, and present results to IT Management.
  • Ensure continued responsiveness and operational stability of technologies and services supporting the lines of business.
  • Participate in IT M&A activities.
  • Liaise with IT Infrastructure Engineering team to transition technology administration post implementation.
  • Champion efforts to standardize processes, technologies, and adopt IT best practices.
  • Adhere to established IT policies and standard operating procedures.
  • Mentor, collaborate and coordinate tasks with 3rdparty technical resources.
  • Document/Diagram technologies at regional sites.
  • Author and/or participate in the development of Standard Operating Procedures for key tasks.
  • Complete projects to budget, timelines, quality standards and business stakeholder requirements.
  • Maintain broad technical and solutions knowledge in software, infrastructure, security and business architecture areas.
  • Perform other duties as assigned.

 

Job ID: 5370/1193
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