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  • Troy, MI

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Special Loans Analyst

FlagStar Bank • Troy, MI

Posted 1 day ago

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Job Description

Flagstar Bank is seeking an individual to join our Special Loans department as an Analyst. Communicate with borrowers, business units and vendors to resolve or support issues presented internally or externally via department email boxes, cisco phone and task manager within the departments guidelines Review, research and reconcile daily and monthly reports Provide monthly updates to Business Units, Investors and Management regarding special loan products This position is responsible for working various task related to Loan Re-amortization, Subordinations, Adjustable Rate Mortgages, Soldiers & Sailors, Partial Release and Due-On-Sale Candidate should show initiative, be willing to interact with external and internal customers and have a passion for learning

 20 % of time •  Responsible for working with internal and external customers  

20 % of time •   Responsible for working daily reports, researching and resolving exceptions within the time frame set by the department guidelines

 20 % of time •  Responsible verifying mortgage documents to ensure system accuracy and drafting documents to complete incoming request

 20 % of time •  Responsible for supporting job functions within the department which includes cross training / participating in special projects

 20 % of time •  Candidate will receive ongoing training to stay abreast of compliance standards, system updates and department guidelines    

Ensure compliance with applicable federal, state and local laws and regulations. Complete all required compliance training. Maintain knowledge of and adhere to Flagstar's internal compliance policies and procedures. Take responsibility to keep up to date with changing regulations and policies.

Job Requirements:

  • HS Diploma, GED or Foreign Equivalent
  • Specialized Training:  Black Knight Mortgage Servicing Platform
  • 1-3 years mortgage servicing , bank or equivalent work experience
  • Microsoft excel and word  
  • The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Internal Use Only: Band J-hrly

Job ID: 03707
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