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Patient Care Coordinator

OfficeTeam • Sacramento, CA

Posted 1 month ago

Job Snapshot

$14.00 - $16.00/Hour
Employment - Recruiting - Staffing
Admin - Clerical, Customer Service, Legal

Job Description

Ref ID: 00393-0010898691

Classification: Administrative - Medical

Compensation: $14.00 to $16.00 per hour

Robert Half healthcare is looking for a Patient care coordinator to provide clerical support for the care coordination department. Basic duties may include the following: ? Maintains departmental databases by accurately sorting, filing, and keeping track of the data being stored. ? Supports eligibility verification functions to confirm that members have the correct Insurance in the system and able to troubleshoot issues related to insurance verification and contact the right department for hand off and/or escalation ? Receives, sorts, files and routes high volumes of mails and emails from different types of vendors and able to analyze and interpret the information and take appropriate actions ? Receives, sorts, files, routes and stores high volumes of faxes ? Assist in completing, filing, mailing and receiving Appeal-Denial packages for Commercial and non-commercial payers ? Creates and completes template forms for various tasks ? Transcribe, formats, inputs, edits, retrieves, copies, and transmits correspondences, documents, data and graphics ? Process high volume of data, from spreadsheets or databases or other formats, including analyzing them and entering them into systems, databases or other files Answering the phones, taking and relaying messages ? Answer the phone in a courteous and detail oriented manner and direct callers to the appropriate contact as needed ? Retrieve daily voice messages and relay them into a format that can be stored in a database for easy access and follow-up ? Sort the voice messages and capable of identifying urgent ones and escalate them as needed ? Return phone calls to payers and other contacts as directed by the care coordination specialist or the care coordination supervisor If interested please send your resume to Anita Singh at

Job Requirements

Customer service ? Ability to listen, analyze and interpret customer needs and direct them appropriately ? Clear verbal communication with internal and external departments ? Understand urgency and able to utilize available resources to solve customer?s needs and or escalate as needed ? Courteous and detail oriented demeanor in order to de-escalate situations Other Projects and duties as needed ? Provides assistance to the care coordination specialist and the care coordination supervisor in special projects ? Follows directions with flexibility as priorities change based on business need identified by care coordination specialist or supervisor ? Reports issues with systems, files, reports, databases for quick resolution ? Hands off error free work to care coordination specialists and supervisor in order to avoid and or minimize rework

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
Job ID: 00393-0010898691
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