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Market Sales Coordinator - South Bend, IN

KAR Auction Services Inc South Bend Full-Time
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You Found Us…

Or maybe we found you. Either way, welcome to TradeRev. TradeRev is using innovation, technology, and creativity to make car sales fast, fair, and easy for everyone. Our mobile app creates a digital marketplace where car dealers can launch and participate in live, real-time auctions right from the palm of their hands. Our technology makes buying and selling cars simple, convenient, and transparent for everyone involved. 



Who We Are:

At TradeRev, we’re a high-tech, high-energy, lightning-fast environment where no two projects, customers, or work days are ever the same. As we see it, boredom breeds predictability and fortune favors the bold. We are coding rock stars, digital ninjas and the most fearless sales and operations teams on the planet. We’re designers, data analysts, marketers, project managers, trainers and even a few lawyers thrown in for good measure. We’re not all “car people” but we share an obsession for customer service and passion for disrupting the status quo. Addicted to challenge? Thrive on change? Put your creativity, personality, and talent to work and help us transform one of the largest, most dynamic industries in the world. So, as we set our sights to dominate North America and expand TradeRev’s reach around the globe, the only thing we’re missing – is you.

TradeRev is looking for a Market Sales Coordinator to support our Sales Organization. The primary goal is to work with customers to image, inspect, and load the vehicles on to TradeRev. Market Sales Coordinators are responsible for building relationships, training customers, and assisting customers with questions or concerns. As a TradeRev Representative in your market, you will be expected to provide feedback regarding progress of accounts and services. Coordinators will also be focused on maintaining and improving seller relationships.

Duties and Responsibilities:

  • Promote TradeRev amongst franchise automotive dealerships, independent used vehicle dealers, and wholesale buyers

  • Visit customers in your territory and, by wielding top tech built into the app that’s backed by artificial intelligence, collect data on wholesale vehicles for auctions on TradeRev

  • Prepare a detailed report to include with the vehicle listing

  • Complete an enhanced inspection that includes images and video of the vehicle to ensure transparency

  • Ensure vehicles have arrived in accordance to the “arrived vehicle” list

  • Work outdoors, in weather conditions consistent with your territory (rain, heat, cold, snow, etc.)

  • Work with sellers to provide training, in-field technical support, and other services to deliver a customer-obsessed experience through fast, fair, and easy operational processes

  • Develop a thorough understanding of TradeRev policies, processes, procedures and the tools used in the conduct of enhanced inspections

  • Understand and react to the competitive landscape regarding all company policies, procedures, and systems with a customer impact

  • Assist customers with transportation and logistics questions

  • Manage daily appointment activity

  • Proactively communicate and maintain excellent working relationships with TradeRev users and partners

  • Facilitate feedback from accounts to assist with sales initiatives and improvements

Desired Skills and Experience:

  • College Degree with a focus on Automotive Sales an asset; bachelor's degree preferred

  • A minimum of one (1) year of proven field or service/support experience is required

  • Prior experience within the automotive industry preferred

  • Experience in providing superior customer service

  • Experience and comfort with web and mobile technology is a must

  • Excellent interpersonal and communication skills with strong attention to detail

  • Ability to maintain calm and diplomatic in dispute resolution situations

  • Autonomous, self-driven, proactive and a team player

  • Excellent organizational and communication skills

  • Competent Microsoft Office skills

  • Valid driver’s license

  • Travel in excess of 75%

We thank all interested candidates; however, only those selected for an interview will be contacted.

TradeRev is an equal opportunity employer committed to diversity.

TradeRev is committed to providing employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

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Skills required

Manage Sale Team
Cultivating Long Term Relationships
Forecasting Information
Customer Service
Customer Relationship Management
Leadership
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Job ID: R-225622

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KAR Auction Services, Inc. operates a complete auction solution throughout North America. The company’s core business units include ADESA, a wholesale used vehicle operation; Insurance Auto Auctions (IAA), a salvage auto auction company; Automotive Finance Corporation (AFC), a capital funding source for the used vehicle industry; and OPENLANE, an online auto remarketing auction company.

These core businesses are fully complemented by other units within the KAR Auction Services family, including PAR North America, AutoVIN, LiveBlock Auctions International, AuctionTrac, Auto Portfolio Services, CarBuyCo and Dent Demon. This diversity allows KAR Auction Services to provide a full spectrum of services—from whole car and salvage, to financing, remarketing, technology, inspection and repair services. Together, the KAR Auction Services' family of companies provides a comprehensive, end-to-end solution for our customers' unique remarketing needs.


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