If you are a Digital Applications professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! Based in our Sidney, OH location, you will be a member of a B2B/B2C Digital Commerce Operations team responsible for supporting eCommerce capabilities across global stores. As part of a dynamic team with growing demand, this role will be responsible for requirement gathering, testing related enhancements, as well as troubleshooting and remediating issues within the application and interfaces. This includes support for end-to-end application testing, understanding of integrations, and data load processes. This role will collaborate with internal IT, both on and offshore, as well as the business users in supporting and delivering solutions. AS DIGITAL APPLICATIONS ANALYST, YOU WILL:
WHO YOU ARE:
- Responsibilities of Digital Applications Analyst
- Monitoring eCommerce transaction flows and triage production issues on priority
- Primary point of contact for technical & performance issues
- Perform project management tasks
- Lead requirement gathering process by hosting meetings with stakeholders including Business Users, Enterprise IT, and global cross functional teams
- Collaborate via Agile with development staff, support staff, and management for adherence to all requirements in solving issues, as well as supportability, maintainability, and user understandability
- Conduct full end-to-end testing in multiple commerce sites
- Create and maintain support documentation
- Assist with Priority 1 production support as needed
- Respond immediately to reports of system error, outage, or instability
- Support efforts to update and upgrade systems as necessary to maintain integrity
- Assist with projects as may be required to contribute to efficiency and effectiveness of the work.
- Participate in after-hours 24/7 support as needed
- Assist with the effort estimation for new projects
You will build partnerships and work collaboratively with others to meet shared objectives. You will take on new opportunities and tough challenges with a sense of urgency high energy, and enthusiasm. You will develop and deliver a multi-mode that conveys a clear understanding of the unique needs of a different audience. You will operate effectively even when things are not certain, or the way forward is not clear. Lastly, you will anticipate and adopt innovations in business-building digital and technology applications.
REQUIRED EDUCATION, EXPERIENCE & SKILLS:
Undergraduate Degree in Computer Science plus 5 years of experience, or similar; experience in lieu of education may be considered with 7 years or more of relevant experience
Knowledge of SQL
Experience in the Oracle Order Management, Warehouse Management System, or Advanced Pricing Modules
Strong troubleshooting and problem-solving skills, strong interpersonal, verbal, and written communication skills, strong relationship builder in cross-functional teams.
Legal work authorization in the United States - Sponsorship will not be provided for this position.
PREFERRED EDUCATION, EXPERIENCE & SKILLS:
We offer the flexibility of a core hour work schedule. Employees can flex their start and stop times given they are working during the core hours of 9:00am - 3:00pm. Our teams work together to ensure their chosen work schedules are supporting our customers.
Emerson places a high value on ensuring that employees have a good work-life balance. We provide access to a competitive benefits package, including the following: medical insurance, dental and vision coverage, 401k participation with a competitive immediate match, fitness center, tuition reimbursement, parental leave, and an online wellness rewards program. Immediate vacation and holiday leave available, including a shutdown from December 24 through New Year’s Day. Employee resource groups, including a very active Diversity and Inclusion committee, ensure that the Emerson values are incorporated into everyday employee life.
Why Work in the Greater Miami Valley Area
Our facility is located in [ Link removed ] which is conveniently located within driving distance to several larger cities, such as [ Link removed ] , [ Link removed ] , and [ Link removed ] . The area’s generally low costs of living, excellent school systems, and low crime rates create a family-friendly environment. The area is home to several growing communities with restaurants, festivals, shopping, and arts scenes that make them exciting places to live and work.
About our Location
The newly renovated Sidney campus has 1M square feet of manufacturing floor with an additional 120k square feet of leading-edge lab facilities. This location is the headquarters for the air conditioning and cold chain businesses. Through our 30 years of scroll compressor expertise, our air conditioning related products help bring comfort and convenience in commercial, industrial and residential spaces. The cold chain business helps ensure that food safely and efficiently travels from farm to fork. Approximately 1600 employees work in Sidney, who all support a multitude of business functions. With the blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Sidney location.
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Our Commitment to Our People
We invest in our employees to ensure they have the marketplace knowledge, skills and competencies to compete and lead in a global economy. Our training programs focus on end-to-end development from onboarding through senior leadership.
Flexible and competitive benefits plans offer you the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement, and more. We provide employees flexible time off plans including paid parental leave (maternal and paternal), vacation and holiday leave.
Our success is measured by the positive impact we make on people, our communities and the world in which we live. [ Link removed ] .
Our Commitment to Diversity & Inclusion
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.
Diversity and Inclusion at Emerson is about welcoming, respecting, and valuing the differences each employee possesses. Inclusion is creating a real sense of engagement, belonging and connection for all employees. Learn more about our [ Link removed ] and about [ Link removed ] .
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [ Link removed ] .
Emerson, a Fortune 500 company with $18.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. We are innovators, question-askers and problem-solvers. We don’t settle for good enough or “This is the way it’s always been done.” Instead, we push ourselves and strive for the “never been done before.”
Our Automation Solutions business enables the greatest use of the world's most valuable resources, ensuring the performance and safety of industries that are the backbone of daily life.
Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.
No calls or agencies please.
- Application Testing
- Production Support
- E Commerce
- Business To Consumer
- Requirements Analysis