Nesco Resource is looking for a Customer Service Representative in Brewster, NY. This is a seasonal contract position. Schedule is: Monday- Friday from 7:00 AM to 5:00 PM. Pay is: $16.00/hour.
Duties & Responsibilities:
Respond to requests from customers for technical information, installation questions, and initial troubleshooting response.
Assist homeowners and contractors at the Outdoor Idea Center.
Support the Customer Service department through order entry and any future inquiries that arise.
Retrieving hand-selected product samples from designated sample areas and loading them into requesting customer's vehicle.
Assist with managing the presentation, upkeep, and replenishment of the product sample area.
Perform random tractor-trailer checks to ensure load accuracy before delivery.
Assist with filling literature requests received via email, telephone, or by Territory Manager request.
Work on other related duties and responsibilities as determined by the needs of the company.
Complete all other duties as assigned.
Exceptional customer service skills are required.
Problem solving and math skills are required.
Strong computer skills, including but not limited to Microsoft Office applications.
Ability to manage competing priorities, work with strict deadlines, attend to projects, and work processes with excellent organizational skills and strong attention to detail in a fast-paced environment.
Ability to build effective relationships with all customers.
Ability to build effective relationships with all levels of management and employees within the Sales and Marketing departments.
Must be able to lift up to 50lbs on occasion.
Must be reliable and responsible.
Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
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Job ID: 21-20147
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