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Patient Services Rep (FT) - Hudson County Cardiology - Bayonne, NJ job in Bayonne at RWJ Barnabas

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Patient Services Rep (FT) - Hudson County Cardiology - Bayonne, NJ at RWJ Barnabas

Patient Services Rep (FT) - Hudson County Cardiology - Bayonne, NJ

RWJ Barnabas Bayonne, NJ Full-Time
Sign-on Bonus Now Provided for This Position!

Job Summary:

The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedules patient appointments, and performs routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.

Essential Functions:

* Performs patient check-in and check-out functions
* Answers routine questions in person and over the telephone
* Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail
* Creates and maintains health record information, files and organizes as needed
* Coordinates with insurance providers and handles pre-authorizations/certifications as necessary
* Other duties as assigned

Job Requirements:

* High School Diploma or GED required within one (1) year of hire. Candidates who do not possess a High School Diploma or GED equivalent at time of hire will be provided the opportunity to enroll in a GED/HSEA program as a condition of employment. New hires will be provided one (1) year from date of hire to successfully complete a GED program and obtain their HSEA. *
* Relevant experience and/or training, or equivalent combination of education and experience
* Previous medical receptionist experience or background in general office, preferred
* Demonstrates a clear understanding of the importance of patient satisfaction and safety
* Strong oral and written communications skills
* Attention to accuracy and detail
* Able to multitask and work under pressure
* Ability to work independently and in a team environment
* Knowledge of medical terminology and electronic medical record (EMR) systems, preferred
* Bilingual in English and Spanish preferred


Monday - Friday: 9am-5:30pm

This role is primarily based in Bayonne, NJ. Occasion travel may be required as needed to Jersey City and Union City, NJ.

* Hours are subject to change as business needs require.

Sign-on bonus only provided to external hires. Internal RWJBH employees do not qualify for this benefit.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer

Recommended Skills

  • Business Requirements
  • Communication
  • Electronic Medical Record
  • English
  • Fax
  • Medical Terminology
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Job ID: 2278636244

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