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Agency Support Coordinator
Are you ambitious with a friendly disposition? Do you enjoy working in an office environment packed with variety? R&R Insurance Services, Inc., recently named Waukesha County Business of the Year, and one of the Top Work Places by the Milwaukee Journal Sentinel, is searching for a professional, reliable and accommodating individual to fill a position in our Waukesha office! If you’d like to become part of a family-owned agency that embraces work/life balance in a strong team based environment, then this opportunity is for you! No insurance experience required!
REQUIREMENTS
- High School Diploma
- Minimum of two years general office experience
- Previous mail processing experience
- Experience operating a multi-line, computerized switchboard
- Intermediate knowledge of Microsoft Office programs including Outlook, Excel and Word
- Outstanding phone etiquette and listening skills
- Exceptional customer service skills
- Excellent written and verbal communication skills
- High level of professionalism with strong interpersonal skills
- Detail oriented with strong organizational and multi-tasking abilities
- Ability to manage shifting priorities
- Self-starter with a helpful attitude
- Basic knowledge of using and maintaining office machines (copier, scanner, postage machine, folding machine & binding machine)
RESPONSIBILITIES
This full-time administrative support position offers a variety of responsibilities to keep you from being tied to a desk all day! Our team of three works closely together to complete core responsibilities. You’ll be cross-trained to be able to step in whenever and wherever needed! Responsibilities include:
- Reviewing and processing a high volume of incoming mail; sorting, scanning & indexing accordingly
- Sharing receptionist responsibilities by greeting customers and directing incoming calls with accuracy
- Processing outgoing mail; running through an automated postage machine
- Running bulk mailings through folding machine
- Acting as the go-to person for specialized high priority printing projects
- Managing and processing the weekly supply order including paper products and office equipment
- Printing invoices and statements as needed
- Maintaining ample amount of paper at all copy machines throughout the office
- Taking ownership of data entry, scanning, copying and laminating projects as requested
- Special projects as assigned
- Working as a team and providing first class service to internal customers
WHY WORK FOR R&R?
- R&R offers careers, not “jobs”
- Competitive salary and paid time off benefits
- An afternoon off every other week
- Discounted passes to local area attractions
- Smart Casual attire
- Onsite workout facility
- Sit/stand desks for ergonomic comfort
- Community involvement through creative fundraising events
- Opportunity to express yourself through a variety of company sponsored committees
- The culture of a small company with the benefits of a large company
- Company paid licensing and continuing education
- Family friendly work environment with a 37.5 hour work week
- 401K with company match and annual profit sharing
- Medical, Dental, Vision, Life and Flex Spending Accounts
- Discount on personal auto and homeowners insurance
- Opportunity to advance your career in a fully remodeled state of the art office building
See why a career with R&R is like no other! Join the Knowledge Broker Team today!
Recommended Skills
- Active Listening
- Administration
- Attention To Detail
- Communication
- Customer Service
- Data Entry
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Job ID: LI18-10440_3531712217
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