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Customer Service Associate
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SNI has partnered with a growing organization in the Irving area for an experienced Customer Service Coordinator. This a contract to hire position for an established growing organization offering countless perks, benefits and opportunities to advance.
Daily tasks:
- Handle calls coming into the Support Desk attempt to resolve the service request; log and monitor progress of all issues
- Provide assistance to personnel in looking up the status of invoices, and other items tracked
- Provide resolution information and status on service requests previously called into the Support Desk and escalate critical issues appropriately within the various departments
Ideal Candidates:
- Basic knowledge of Microsoft Office / basic computer skills
- Understand basic accounting principles and logic
- Customer service skills and experience
- Minimum typing speed of 40 WPM+
- Hours: 10 AM - 7 PM
Pay for this position will start at $16.00/hr. Apply today for immediate consideration.
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