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VP of UP2U Operations (Automotive)- Req #1291 job in West Athens at Ajulia Executive Search

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VP of UP2U Operations (Automotive)- Req #1291 at Ajulia Executive Search

VP of UP2U Operations (Automotive)- Req #1291

Ajulia Executive Search West Athens, CA Full-Time
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VP of UP2U Operations (Automotive) near West Athens, CA

Responsibilities:

  • Create overall strategy to develop and advance great user experience throughout the entire process from vehicle design, development, manufacturing, marketing, service and operations.
  • Develop strategies and execute tactics for attracting new club members
  • Develop a loyalty program to promote high engagement, continuous contribution, ultimately achieve sales conversion of high-value users.
  • Create a user centered operation system throughout the entire user life-cycle from registration, vehicle owner to member, which demonstrates a passion for understanding customer needs, goals and pain points
  • Ability to work cross-functionally to connect UP2U team with each business, online to offline, to establish a User operation platform to improve user experience
  • Involve in the design of reference and advocacy programs among FF Community/Users
  • Build awareness of the Spire Club brand and story within the market through relational sales activities

Requirements:

  • Bachelor’s Degree o
  • Experience in CRM, big data, community operations and prior experience in improving customer relations
  • Technical knowledge of the latest digital marketing tools and channels including Salesforce and marketing platforms
  • Consumer electronic and Internet background is a plus

Benefits:

  • Full Time
  • Direct Hire
 

Recommended Skills

Digital Marketing
User Experience
Marketing
Sales
Salesforce.Com
Operations
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