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UM Administration Coordinator 2 - Northeast Region

Humana Portland Full-Time
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Required Qualifications

  • High School Diploma
  • Minimum 1 year administrative or customer service experience
  • Excellent verbal and written communication skills
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  • Working knowledge of MS Office including Word, Excel, and Outlook in a Windows based environment and an ability to quickly learn new systems
  • Must have accessibility to high speed DSL or Cable modem for a home office (Satellite internet service is NOT allowed for this role); recommended speed is 10Mx1M

Preferred Qualifications

  • Proficient utilizing electronic medical record and documentation programs
  • Proficient and/or experience with medical terminology and/or ICD-10 codes
  • Prior member service or customer service telephone experience desired
  • Experience with Utilization Review and/or Prior Authorization, preferably within a managed care organization

Additional Information

  • Hours for this role are: Monday-Friday 10:30am-7pm EST and a weekend rotation is required
 

Recommended skills

Electronic Medical Record
Managed Care
Internet Services
Passionate
Prior Authorization
Verbal Communication
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Job ID: R-221556

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