Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • North Ridgeville, OH

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Staff Coordinator jobs in North Ridgeville, OH delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Staff Coordinator

Home Instead Senior Care • North Ridgeville, OH

Posted 16 days ago

Job Snapshot

Full-Time
Healthcare - Health Services
Other

Job Description

The Staff Coordinator is expected to perform a variety of duties in the office as well as On Call on a rotational basis. The Staff Coordinator is responsible for scheduling clients and organizing the schedule with the CAREGiver(s) in order for us to provide the highest quality service to our clients.

Primary Responsibilities:

  • Reflect the core values of Lorain County Senior Care, Inc. dba Home Instead Senior Care.
  • Maintain regular attendance at the office to execute job responsibilities.
  • Answer incoming calls in a friendly, professional and knowledgeable manner and respond quickly to their needs.
  • Enter and maintain accurate client and CAREGiver records in the software system.
  • Fill all client shifts following designated office scheduling processes.
  • Create and maintain Client and CAREGiver schedules with emphasis on creating high quality matches and the development of extraordinary relationships.
  • Communicate changes in Client Shifts to the Client(s) and CAREGiver(s).
  • Communicate Client and CAREGiver concerns or problems with owner or designated key player. Follow up with all Client and CAREGiver issues to ensure their problems are resolved.
  • Monitor, mediate, and log all Client and CAREGiver activity utilizing the software system.
  • Recognize and capture opportunities to increase service hours in scenarios to enhance and/or increase quality care.
  • Demonstrate open and effective communication with the franchise owner, office manager, colleagues, CAREGivers, clients and family members.
  • Adhere to all company policies, procedures and business code of ethics and ensure that they are communicated and implemented within the team.

Secondary Responsibilites:

  • Participate as needed in all CAREGiver/On Call meetings.
  • Field new client inquiries over the phone in a knowledgeable manner, enter the information into the software system and work with the team to communicate and prepare for the Care Consultation.
  • Increase Client loyalty to Home Instead Senior Care by utilizing the consultative sales process to better meet our current client needs.
  • Conduct Service Inquiries, Care Consultations and Client Introductions as needed.
  • Perform any and all other functions and responsibilities deemed necessary.
  • Obtain resources needed for on call responsibilities such as phone, tablet and/or laptop along with any paper resources deemed necessary.
  • Contact backup person when questions arise about Client(s) or CAREGiver(s).
  • Fill in on assignments that come open until a replacement CAREGiver is found.
  • Create a log of the activities of your shift and communicate that to the designated key player(s).

Each Home Instead franchise is independently owned and operated.

Job ID: a22m5sxrlajb
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

More Jobs at Home Instead Senior Care

View All Similar Jobs View All Similar Jobs