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Customer Service Representative

Kelly Services Little Chute Part-Time
$0.00 - $13.50 / hour
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Kelly Services is hiring for Client Services Representatives in Appleton, WI. These entry-level, Temp-to-Hire positions are an excellent opportunity to apply your current customer service skills while gaining valuable industry experience! POSITION DETAILS Pay Rate: $13.50/hours Schedule: Chose your schedule between the hours of 7am and 7pm (Must be able to attend training for 3 weeks from 8am-4:30pm) JOB FUNCTIONS Connect with existing and potential customers while working on projects requiring strong customer service skills to covert the call to a sale and connect them with a sales representative while ensuring adherence to corporate and department policies and procedures. -CSRs are responsible for processing various incoming and outgoing sales focused phone calls for assigned clients and programs in accordance with policies, procedures, quality standards, and federal laws and regulations -Call processing includes presenting offers, overcoming caller objections, transitioning between script elements, obtaining, entering, and verifying customer information (e.g. names, addresses, credit card numbers, etc.), answering questions, resolving issues and providing customer service -Agents should maintain established quality and completed calls per hour goals while supporting company goals and objectives -Maintain excellent product knowledge regarding product offers, pricing and upsells QUALIFICATIONS Must be 18 or older and have a High School Diploma or GED required
 

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$13
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Representative
$0.00 - $13.50 / hour
Estimated Salary: $64K
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Job ID: US6470HH_27967872

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It all began when William R. Kelly—founder of the temporary staffing industry—established Kelly Services® in 1946. The company's traditional expertise started with office services, call center, light industrial, and electronic assembly staffing. Through the years, we expanded our expertise and established a proven record of successfully matching job seekers to opportunities in disciplines such as science, engineering, law, education, healthcare, IT, and finance. As a Fortune 500® company, Kelly® has evolved into a global workforce solutions leader, making employment connections for nearly half a million people around the world every year. Since our founding, we have embodied the true spirit of social responsibility. Our character and values resonate through our culture. Inherently—through our core business focus—we seek to improve the quality of life for our employees, their families, and their communities, as well as society at large. We embrace the role we play and the value we contribute to society—whether ensuring equal opportunity to employment, promoting safer workplace conditions, advocating for healthcare reform, or adhering to sustainable business practices. Together with our employees and our customers, we will continue to work toward ensuring that our legacy will remain strong for generations to come. For more than 60 years, people have trusted Kelly Services to help them reach their career goals. We are your proven link to employment opportunities that will pave the way for a successful future. Whoever and wherever you are—and with the right skills and attitude—Kelly can help you find a job, expand your career, and build your future.

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