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  • Racine, WI

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Customer Service

CORESTAFF Services • Racine, WI

Posted 24 days ago

Job Snapshot

Degree - 2 Year Degree
Other Great Industries
Customer Service


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Job Description

Accounts Payable/Customer Service Racine, WI

• Prioritize, research and write responses for a high volume of AP inquiries created by suppliers and employees in supplier, as well as through the AP call center.

• Review past due invoice lists provided by vendors to ensure that all invoices are accounted for and to determine the reasons for nonpayment

• Manually post past due invoices in SAP

• Reverse invoices incorrectly entered, repost correctly

• Determine causes of duplicate or incorrect payments, create/enter debit to recover funds

• Analyze root cause of recurring processing and payment errors and other issues preventing payment. Collaborate as necessary to achieve a solution.

• Review invoices stuck in workflow, try to find correct receipts so invoice can be posted and paid

• Contact plant receiving staff for missing or incorrectly posted receipts

• Reverse invoices where receipts were mismatched, repost invoice correctly

• Analyze the accuracy of vendor debits, reverse incorrectly posted invoices and repost

• Provide debit and remittance details to vendors

Education Requirements:

Associates Degree or greater

Job Requirements:

Proven customer support experience or experience as a client service representative

Track record of over-achieving quota

Familiarity with CRM systems and practices

Strong phone contact handling skills and active listening

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication skills

Ability to multi-task, prioritize, and manage time effectively

Long term temp position. $20.00 per hour. Apply immediately.

CORESTAFF Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. CORESTAFF Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.

Job ID: JO000068112
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