Icon hamburger
Briefcase

Create Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
No Thanks
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds!
On the next page, you'll build a resume in 3 steps thanks to our AI technology
8-15 characters
Contains Number
Contains Lowercase
Contains Uppercase
Contains Special Character
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default5

Customer Retention Specialist

On Track Staffing Alpharetta, GA Full-Time
Apply on company site

Create Job Alert.

Get similar jobs sent to your email

OnTrack staffing is assisting a recognized leader in the Classroom Management, IT Asset Management and Internet Safety Software segments.  We are  seeking an ambitious, energetic and highly organized Customer Retention Account Executive to manage all aspects of customer retention in assigned territory;  specifically maximizing annual maintenance conversions from a combination of K12 and Higher Education industry segments

contact [ Link removed ] - Click here to apply to Customer Retention Specialist

972-454-4414

Primary Responsibilities:

  •  Communicating updated product information and initiating cross-sell and up-selling activities to existing customer footprint.
  •  Creating and issuing annual renewal quotes in a timely manner and nurturing those opportunities to successful conversion.
  •  Possesses a hunter mentality, skilled at sensible prospecting where appropriate to expand the existing product footprint within current customer locations.
  •  Update and maintain accounts, contacts, leads, opportunities, and market intelligence in designated CRM platform (Salesforce)
  •  Continually stay informed of major news and trends in target markets, including key accounts, emerging companies, and competitors.
  •  Responsible for accurate forecasting.
  •  Where necessary, support the marketing function such as exhibition attendance, industry events and similar.

Experience & Skills:

  •  Minimum of 2 years prior technology focused inside sales experience - targeting the education vertical would be preferred.
  •  Experience of negotiating / communicating (written and oral) with both instructional / teacher & technology focused audiences
  • Excellent all-round communication skills
  • Intermediate IT literacy including Salesforce experience as well as familiarity and an inquisitive interest in the overall Information Technology environment
  • Requires a highly organized and disciplined approach.
  • Familiarity of social media, using it for self-promotion and building credibility
  • This position can be based out of the US HQ (Alpharetta, GA) or as a remote [US] working position (EST or CST time zones) with limited travel (less than 15-20 days per year) to related regional events.

Benefits:

  • Full Health and Dental Coverage (after qualifying period) + generous PTO allowances.
 

Recommended skills

Marketing
Customer Retention
Management
Sales
Selling Techniques
Information Technology
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 1592588

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.