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Front Desk Agent job in Solvang at Excel Personnel Services

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Front Desk Agent at Excel Personnel Services

Front Desk Agent

Excel Personnel Services Solvang, CA Full Time
$16.00/Hour
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Do you want to work for a company where your talents can shine? Are you looking to find work right now? If so, submit your resume ASAP! We are currently recruiting for a Front Desk Agent with a fantastic company that cares about their employees and wants to add – YOU – to their team! This is a fantastic opportunity for anyone looking for work, so if you are interested, submit your resume NOW because this position will fill quickly!

The Front Desk Agent position is located in the famous city of Solvang – a city surrounded by beautiful wineries, amazing restaurants, and a deep culture. This position is Full Time and Temp to Hire, with the hours from 8:30 am to 5 pm (hours may vary) and weekend work is required. This position may require travel between two different company locations. The pay rate for this position is $15/hr. If you are interested, submit your resume today!

**This position requires a drug test and background check**

Benefits (Provided if hired on by the client):

• Health Insurance

• Vacation pay

• Sick pay

• Holiday pay

• Meal discounts

Duties and Responsibilities:

  • Provides a warm and welcoming, yet timely, registration process for the guest
  • Assigns the correct unit, based upon needs and occupancy
  • Promptly answers phones
  • Creates/modifies reservations in the property management system
  • Posts charges for the gift shop in the property management system
  • Provides concierge services to guests looking for activity or dining suggestions
  • Checks guests out of the property ensuring zero balance on account
  • Communicate guests requests to housekeeping and facilities team
  • Provides coffee service in the lobby, if applicable
  • Assists with retail outlet sales, if applicable
  • Keeps workspace neat and tidy, dusts and sanitizes regularly
  • Routinely completes weekly cleaning checklist to keep the lobby pristine
  • Tracks and reports maintenance issues follows up to ensure resolution
  • Runs and prints daily accounting cash reports ensuring accurate reporting
  • Collects guest balances in accordance with established payment schedule
  • Accurately maintains bank for cash drawer using established handling procedures
  • Audits registration cards and applies ancillary charges as needed
  • Assist other departments on high turn days
  • Participate in employee meetings
  • Other duties as assigned

Skills and Qualifications:

• Dependable, punctual, impeccable attendance record

• Accurate, attention to detail, service oriented

• Strong organizational skills

• Positive attitude, strong interpersonal and diplomatic skills

• Excellent math aptitude and cash handling ability

• Excellent communication skills

• Professional demeanor

• Proficient computer skills, including: Word, Excel, and PowerPoint

• Must be able to work on feet for extended periods

• Must be able to work a flexible work schedule including evenings, weekends, and holidays

• 1-2 years of hotel/restaurant/hospitality experience is a plus but not required

• Must be able to lift up to 20 pounds

We as well as our client are equal opportunity employers, women and minorities are encouraged to apply.

**Any offer of employment is contingent on receipt of a satisfactory background check, which will include a review of the applicant’s criminal history. No applicant will be denied employment solely on the grounds of a criminal offense. The nature of the offense, the date of the offense, the surrounding circumstances and the relevance of the offense to the position(s) applied for will be considered.**

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