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Clerical / Admin at Tech Providers Inc

Clerical / Admin

Tech Providers Inc Cedar Rapids, IA Contractor
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Position- Clerical Admin
Location- Cedar Rapids, IA
Duration- 6 months Plus
Job Description:
  • Responsible for the processing of various administrative and processing activities. 
  • Research and process financial transactions using various client systems. 
  • Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP).
  • Credit Disputes: sort mail (read and understand and determine if it's a dispute or accommodation). Compliance based information
  • Process accommodations and frivolous/ irrelevant disputes
  • Cancel contracts for re-books (delete trade lines)
  • Identify any errors
Essential Duties and Responsibilities:
  • Fulfills all assigned customer account related requests in a timely manner. 
  • Examples of tasks may include:
  • Experience with financial transactions preferred
  • Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources.
  • Fulfill customer document requests using approved processes and procedures.
  • Ensure customer account privacy standards are maintained.
  • Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures.
  • Use email, electronic queue, fax and hardcopy processes as appropriate
  • Perform related duties as assigned by supervisor
  • High school diploma

Recommended skills

Microsoft Excel
Microsoft Outlook
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Job ID: 20-01339


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