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Company Contact Info

  • Queens, NY 11357
  • Sharday Alston

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Customer Support Representative

Kelly Services • Queens, NY

Posted 1 month ago

Job Snapshot

Full-Time
Degree - High School
$15.00 - $18.00/Hour
$15.00-$18.00 Per Hour
Other Great Industries
Customer Service

Job Competition

75+

Applicants

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Job Description

Kelly Services, industry leader in workforce solutions, has an exciting temporary to hire opportunity for a Customer Service Representative in Whitestone, NY!  Our client is a leading corporation that has an immediate need for a business professional that will assist with day to day operations. Pay Rate: $15-18/hour
Schedule:  8:30am-5pm (Monday through Friday)
Anticipated start date:   May 2019 Temporary to Hire! The main function of a Customer Service Representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service representative is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.
 
Responsibilities:

  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Mail statements 
  • Sort incoming mail
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Other duties as needed

Requirements:

  • Verbal and written communication skills
  • Attention to detail, customer service skills and interpersonal skills.
  • Ability to work independently and manage one’s time.     
  • Ability to accurately document and record customer/client information.
  • Previous experience with computer applications, such as MS Outlook or data entry software.

Education/Experience

  • High school diploma or GED preferred.
  • 1-2 years customer service related experience required. 

Why Kelly®?
At Kelly Services®, we work with the best. Our clients include 97 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
 
About Kelly Services®
As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on FacebookLinkedIn and Twitter.
 
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.
 

 



Why Kelly®?


At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.



About Kelly Services®


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

Job ID: US41ALSA_BH1571942
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