Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

NCIS Network Engineer - VoIP

General Dynamics Information Technology Quantico Full-Time
Apply on company site

Join General Dynamics Information Technology (GDIT) and be a part of the team of men and women that solve some of the worlds most complex technical challenges. The NCIS program is seeking a VoIP Network Engineer to join their team at Quantico, VA.

The Naval Criminal Investigative Service (NCIS) is an organization of over 2,000 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the Department of Navy (DON) component with primary responsibility for criminal investigation, law enforcement (LE), counter-terrorism (CT), counterintelligence (CI), and cyber matters. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.

NCIS is one of several DoD criminal investigative and intelligence organizations headquartered together at the Russell-Knox Building (RKB) aboard Marine Corps Base Quantico, VA. Known collectively as Military Department Investigation Agencies (MDIA), the individual organizations include NCIS, Defense Security Service (DSS), Air Force Office of Special Investigations (AFOSI), Army Criminal Investigation Command (CID), and Defense Intelligence Agency (DIA).

The five MDIAs have agreed to pursue opportunities for commonalities and efficiencies in the management and delivery of IT services across the collocated organizations. As a result, a new entity was created with that mission in mind. The Information Technology Common Services Unit (ITCSU) executes its shared services mission through the auspices of NCIS' executive leadership.

As the VoIP Engineer, you will:

• Perform day-to-day activities required to manage Voice services, such as design, implementation, and management, to include troubleshooting of complex VOIP issues Perform testing, provision, operations and emergency response for ongoing VOIP network operations
• Oversee and manages the deployment of upgrades to existing voice, video and other related systems in a multi-location environment
• Manage all components of the Cisco Unified Communications Manager
• Ensures all required operational and support documents are current and up-to-date
• Work continuously on improving relevant systems, applications, and infrastructure, and processes
• Maintain a current understanding of emerging technologies and trends in cloud service and other data center technologies

• Analyze and isolate VOIP issues with a demonstrated hands-on experience maintaining the following VOIP systems: Cisco Call Manager 8.6 and 10.5, Cisco Unity, Cisco IM & Presence, Cisco Emergency Responder, ASA Firewalls, SIP H.323, and PSTN
• Provisioning customer VOIP features on the Cisco Unified Communication Manager and troubleshooting
• Tier 2/3 troubleshooting and assisting tier 1 to include training


Bachelors degree in a technical area; additional years of experience may be considered in lieu of degree


Basic Qualifications:

  • Bachelors degree in a technical area; additional years of experience may be considered in lieu of degree
  • Experience with cable management and patching with Ethernet and analog phones
  • Knowledge of Cisco Contact Center Express (UCCX) or Automatic Call Distributor (ACD)
  • 5+ years of experience designing, building and/or maintaining communications systems
  • 2+ years current experience with Cisco UCS
  • Experience with engineering datacenter and IP backbone networks in a multi-vendor, multi-protocol environment -- including networks based on T1, DS3, Fiber/Optical, DSL, Ethernet, ATM, Frame Relay, and Ethernet over Copper core, distribution, and access media
  • DoD 8570 - IAT Level II (ex. Security+) and CCNA
  • Active Top Secret (TS) clearance; must be eligible to obtain SCI-level adjudication

Preferred Qualifications:

  • CASP highly preferred

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


Recommended skills

Digital Subscriber Line
Session Initiation Protocols
Automatic Call Distributor
Comp Tia Security+
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 2019-56561


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

Enough about us. Let’s get to work.

View the full profile