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C7d5429d14cf5e02d00d0d4ef334f8db

Assistant Manager - Nottingham Apartments

SYNCO Properties Inc Monroe, NC Full-Time
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The assistant manager is responsible for assisting the Community Manager in managing her/his residential apartment community in a manner designed to maximize cash flow consistent with SYNCO Properties, Inc.'s (SPI) policy and procedures manual.

DUTIES AND RESPONSIBILITIES AS DIRECTED AND ASSIGNED BY THE COMMUNITY MANAGER

  • Initiate use of effective marketing/advertising techniques as appropriate.
  • Thoroughly review the following with each new resident:
    • Lease Agreement - covenants and conditions
    • Community rules and regulations
    • SPI policies
  • Maintain good relations with residents. Listen to complaints and attempt to solve them without referring to superiors.
  • Coordinate social activities for residents.
  • Secure leases on qualified individuals by utilizing SPI sales, marketing, advertising, closing & customer service techniques, never compromising profile.
  • Answer incoming calls in a prompt, professional & inviting manner.
  • Minimize resident turnover.
  • Ensure vacant units are market-ready and available to show in the best possible condition.
  • Maintain key control of occupied and vacant units.
  • Inspect grounds and tour path daily, including pools, laundry centers, common areas, and playgrounds to insure they are maintained in excellent condition.
  • Maintain attractive, neat and clean office and/or model apartment and clubhouse at all times.
  • Maintain accurate operations records and files.
  • In a timely manner, assist the Property Manager in preparation of weekly and monthly reporting requirements.
  • Process all leasing documents and accounting information in an accurate and timely manner.
  • Collect, record and deposit 100% of all money due on a daily basis.
  • Monitor all delinquent accounts and initiate defined collection procedures.
  • Assist Community Manager to meet budgeted revenues, expenses and Net Operating Income.
  • Accept service requests and coordinate same with maintenance personnel.
  • Maintain a professional attitude and conduct at all times. Exercise diplomacy when dealing with everyone related to your business.
  • Ensure that scheduled office hours are maintained.
  • Ensure that the Community Manager is aware of important events, specific problems, etc.
  • Shop competition - maintain knowledge of current events in area.

Education/Experience

  • Some college credits/degree, CAM or ARM credits a plus.
  • Must maintain valid NC driver’s license and adequate vehicle insurance at all times.

Knowledge, Skills, and Abilities

  • Previous on-site experience preferred.
  • Above average sales/leasing/marketing skills
  • Computer experience in Windows packages - typing & data entry required.
  • Ability to walk property and stairs on a daily basis for inspection and leasing.
  • Above average verbal and written communication skills required.
  • Strong customer service and pleasing personality.

Recommended skills

Sales
Leasing (Contract Law)
Certified Apartment Manager
Marketing
Diplomacy
Customer Service
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Job ID: 0ZI0512085

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