The Librarian provides support to the United States Patent and Trademark Office (USPTO), Knowledge Management Support Services (KMSS). This position provides direct customer service to library customers and assistance in using the library and its resources.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative /
motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.
Assists USPTO internal and external customers with document and interlibrary loan (ILL) delivery, as well as bibliographic, reference and research services.
Individual tasks may encompass interlibrary loan, cataloging, acquisitions, reference assistance, research, and provision of information for the center’s web page content.
Assists with planning, organizing, and coordinating work activities involved in obtaining and making library and information center resources available to internal and external customers.
Assists in user training efforts and in the development of documentation for new staff and USPTO employees.
Assists with marketing efforts for promoting the information center and its available resources.
Provides information and updates for the content of the information center web pages.
Makes recommendations for collection development decisions.
Ensures collections are updated and maintained (both physical and electronic collections).
Works with the government on guidelines for the security and access to library collections and equipment.
Performs general research and citation verification using on-line search techniques, automated tools, and other re-sources as necessary.
Analyzes search requests, interviews requesters when needed, and develops search strategies, reviews and provides search results.
Processes and fills requests for full text literature from internal and external resources (interlibrary loan function).
Compiles library statistics and analyzes data for the operation of the library or information center as required for USPTO wide reporting.
Works independently under overall project objectives and requirements.
Apprises supervisor about progress and unusual complications.
Librarian III - May act as a supervisor or team leader. Provides training for librarians and library support staff plans, organizes, and coordinates work activities involved in obtaining and making library and information center resources available to customers. Provides orientations and assists in training efforts and in the development of documentation for new staff and PTO employees. Takes the lead in creation of marketing strategies for promoting the information center and use of available resources.
Responsible for aiding in own self-development by being available and receptive to any training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output. Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.
Master’s degree in Library Science and years of experience as specified below; or equal combination of education/experience. Experience in libraries or information centers. Education requirement may be waived by extensive demonstration of practical experience in the field. Experience with finding and searching scientific and technical information resources. Experience using Microsoft office tools (Word, Excel, and PowerPoint).
Librarian I - Master’s Degree and one (1) year of experience
Librarian II - Master’s Degree and three (3) years’ of experience
Librarian III - Master’s Degree and five (5) years’ of experience
CERTIFICATES / LICENSES / REGISTRATION
JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES
Reference Librarians and Interlibrary Loan Librarians: Should have expertise in searching one or more major on-line commercial vendors (Dialog, STN, Questel, Lexis/Nexis) and expertise in searching the Internet
Interlibrary Loan Librarians: Should have experience in searching OCLC for location holdings information at source libraries
Catalogers: Should have experience in online cataloging systems, (e.g. Horizon, the current online catalog at PTO), current MARC/Censer standards and LC classification system
Exceptional verbal and written communication skills with solid presentation skills
Excellent active listening skills
Exceptional customer service and relationship-building skills
Organized with the ability to handle pressure and to effectively multitask
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.