One of the nation’s largest and most respected hospital management companies, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Steadily growing since its inception to an esteemed Fortune 500 corporation, UHS today has annual revenues of $10 billion and 83,000 employees. In 2018, UHS was recognized for the eighth consecutive year as one of the World’s Most Admired Companies by Fortune; and in 2017, ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.
Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.
Headquartered in King of Prussia, PA, UHS has more than 83,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.
The Corporate IS Department is seeking a dynamic and talented Associate Application Analyst.
The Associate Application Analyst supports the implementation of UHS applications. Monitors the resolution of maintenance or enhancement issues assigned by the UHS Customer Support Center. Works with the Information Services Applications team to evaluate the design and determine modifications to existing applications that will effectively accomplish desired objectives. Provides technical support to UHS entities as needed. Coordinates work assignments given in order to meet deadlines and ensure continued progress toward assignment completion. Shares experience and expertise with other members of team.
Key Responsibilities include:
- Assists in performing routine system maintenance and builds.
- Establishes and maintains regular communications with application team and user community.
- Adheres to UHS Service Level and Change Management Policies.
- Researches and resolves Customer Support Center Tickets.
- Demonstrates understanding of workflow
- Demonstrates analytical problem solving
- Supports the implementations of applications and prepares the appropriate documentation.
- Performs system testing and documentation for all phases of the application development life cycle.
- Researches and resolves implementation-related Customer Support Center Tickets.
- Adheres to appropriate UHS Project Management standards.
- Ensures strict adherence to work plans, reporting all serious deviations to management.
- Assists with the training of users in operating procedures for application.
- Proficient with word processing, spreadsheet, and email software applications.
- A quick learner of software and information technology, and motivated to learn new applications and business operations.
- Demonstrates excellent interpersonal communication and documentation skills, among facility customers and team members.
- Demonstrates customer-oriented service excellence principals, as outlined in UHS corporate standards.
- Self-disciplined, able to work independently, but also able to take direction when necessary.
- Self motivated to identify and resolve issues, and in advancing personal knowledge.
- Very organized and detail-oriented.
Travel Requirements: Up to 10% domestic US travel (depending on projects and Go Lives).
This opportunity provides the following:
- Challenging and rewarding work environment
- Growth and development opportunities within UHS and its subsidiaries
- Competitive Compensation
- Excellent Medical, Dental, Vision and Prescription Drug Plan
- 401k plan with company match
- Generous Paid Time Off
*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.
UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.
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