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M9f4jm64hsgt74t19rx

Security Officer

University of Maryland Medical System Baltimore Full-Time
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What You Will Do:

University of Maryland Medical Center (UMMC) has achieved Magnet status in recognition of the hospital nursing excellence. UMMC is a teaching hospital with 757 beds based in Baltimore, Maryland, that provides the full range of health care. It has more than 35,000 inpatient admissions and 165,000 outpatient visits each year. The URL blocked - click to apply (also known as Shock Trauma) is the world's first center dedicated to saving lives of people with severe, life-threatening injuries sustained in motor vehicle collisions, violent crimes and other traumatic incidents. Our vision is to provide high value and compassionate care, improving health in Maryland and beyond, educating future health care leaders and discovering innovative ways to advance medicine worldwide. 

Be Part of Something Greater!

Job Summary

Under direct supervision, using a customer service orientation, provides for the safety and security of patients, visitors, and staff in a specified area of the UMMC campus.  Carries defense technology OC pepper foam.  This position does not have the authority to make arrests.

Responsibilities/Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

  • Demonstrates and observes UMMS guest relations practices in providing directions and general information in accordance with established departmental and institutional policies and procedures. Resolves significant customer service challenges in a timely and professional manner; owning issues until resolved.
  • Enforces hospital safety and security policies and procedures during daily security rounds. Uses two-way radio to report emergencies as needed. Looks for fire and safety hazards/deficiencies; identifies and corrects hazards, reports violations on appropriate report forms, as required.
  • Provides directions and general information to hospital patients and visitors. May provide shuttle/escort service to visitors and staff to locations within the UMMC Campus.
  • Protects hospital property and personnel including vehicles parked on hospital grounds by observing patients, visitors, staff, and equipment, noting irregular or suspicious behaviors, apprehending criminal suspects, and issuing parking violations according to policy.
  • Enforces hospital safety plans during emergencies or emergency drills by notifying staff of correct procedures or aiding staff in the evacuation of hospital patients. Serves as contact for City Fire Department during emergencies in order to increase response time.
  • Responds to calls from dispatch and reports to emergency locations as directed to ensure safety of patients and staff during helicopter and ambulance arrival and departures. Receives calls from dispatch to restrain uncooperative or violent patients using proper techniques.
  • Conducts investigations of reported incidents by questioning staff involved in the incident in a polite and courteous manner while remaining sensitive to staff and patient needs. Reports findings back to the supervisor. Works cooperatively with UMAB and Baltimore City Police by serving as a contact for discussion of criminal incidents.
  • Documents security/safety violations and requests for service on security log in order to maintain record of incidents that occur during assigned shift.
  • Records the date and time of the placement and release of deceased patients from hospital morgue in the Morgue log book for hospital records. May transport deceased patients to the morgue as directed by dispatch upon request of individual unit.


What You Need to Be Successful:

  • High School Diploma or equivalent (GED) is required. 
  • One year experience in security, military, or law enforcement or certification in security/safety training is required. Education may be substituted for some experience. Experience in a hospital or healthcare institution is preferred.
  • Completion of a CPI (Crisis Prevention Institute) course on Non-Violent Crisis Intervention is required within one year of hire or placement into the position.

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
 

Skills required

First Aid
Monitor Entrance
Protect Property
Physical Security
Law Enforcement
Emergency Handling
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Job ID: 68997

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The University of Maryland Medical System (UMMS) was created in 1984 when the state-owned University Hospital became a private, nonprofit organization. It has evolved into a multi-hospital system with academic, community and specialty service missions reaching every part of the state and beyond.

UMMS is a national and regional referral center for trauma, cancer care, neurocare, cardiac care, women's and children's health and physical rehabilitation. It also has one of the world's largest kidney transplant programs, as well as scores of other programs that improve the physical and mental health of thousands of people daily.

The Medical System generates nearly $3.5 billion in economic activity in Maryland. It has 15,000 employees, approximately 2,300 licensed beds, 115,000 annual patient admissions and gross patient revenues of $2 billion.

Member Hospitals

The hospitals and health systems that comprise UMMS are:

    University of Maryland Medical Center- One of the nation's oldest teaching hospitals, this 816-bed facility -- located in downtown Baltimore -- is home to the University of Maryland Marlene and Stewart Greenebaum Cancer Center, the R Adams Cowley Shock Trauma Center, the University of Maryland Children's Hospital and the University of Maryland Division of Transplantation.

    University of Maryland Medical Center Midtown Campus - This 208-bed teaching hospital offers a full spectrum of health care for more than 110,000 people annually. University of Maryland Medical Center Midtown Campus has been providing superior and accessible community health care in West Baltimore and Midtown for more than a century.

    Mt. Washington Pediatric Hospital - This 102-bed pediatric and rehabilitation hospital, located in northwest Baltimore, provides specialty medical care to infants and children with complex medical needs.

   UM Baltimore Washington Medical Center - This 319-bed community hospital, located between Baltimore and Annapolis in Anne Arundel County, offers a wide variety of services and was recently named a "Top 100" hospital for intensive care outcomes by Thomson Reuters.

    UM Charles Regional Medical Center - Located in La Plata, Maryland, this 110-bed community hospital, along with an Ambulatory Surgery Center and OB/GYN Centers in Waldorf and La Plata, serve patients in Charles County and the surrounding areas of southern Maryland.

    UM Rehabilitation and Orthopaedics Institute - This 141-bed facility (formerly Kernan Hospital), located in Woodlawn, is the state's largest rehabilitation and orthopaedic hospital serving both adults and children. It also houses the University of Maryland Complementary Medicine Program.

   UM St. Joseph Medical Center - This 232-bed nonprofit, regional medical center, located in Towson, Md., became a part of the University of Maryland Medical System on December 1, 2012. It features institutes for heart, cancer and orthopaedic care, and offers a full range of clinical diagnostic and treatment services.

   UM Shore Regional Health - Shore Health System became UM Shore Regional Health on July 1, 2013, and consists of the following facilities: UM Shore Medical Center at Chestertown; UM Shore Medical Center at Dorchester and UM Shore Medical Center at Easton, as well as the UM Shore Emergency Center at Queenstown.

   Upper Chesapeake Health System - In July 2009, UMMS announced a strategic affiliation with Upper Chesapeake Health System that is expected to lead to a full merger. Upper Chesapeake Health includes Upper Chesapeake Medical Center in Bel Air and Harford Memorial Hospital in Havre de Grace. The leading health care system and largest private employer in Harford County, Upper Chesapeake Health offers a broad range of healthcare services, technology, and facilities to the residents of northeastern Maryland.

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