HSS Hospitality Staffing Solutions is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business.
We are currently seeking a Bilingual Staffing Account Supervisor for our Chicago, IL office.
This role is responsible to staff client's open positions within the hospitality industry. This role is responsible to staff client's open positions within the hospitality industry. The role is responsible for maintaining the client relationship by providing excellent customer service. Along with the client experience the position will manage the candidate experience. The position is responsible for recruiting, employee onboarding and resolving employee relations matters.
Duties and responsibilities
Overall implementation and management of the HSS workforce solution.
Develop recruiting plans and network to proactively fill upcoming and current open needs; visit with channel partners as required; post flyers and signs in the community; support social media recruiting as required
Contact customers on a daily basis and assure their staffing needs are achieved; visit properties as required
Continue to source for new business in current properties
Track Open and filled orders daily and document as required
Partner with clients to arrange training for candidates without needed experience
Onboard new hires through training and management
Ensure new employees have background checks, drug screens and other new hire paperwork completed prior to working
Conduct and manage interviews for candidates
Manage any performance issues or employee relations issues for assignment based employees in a timely manner
Complete daily activity reports and administrative work related to hiring and tracking hours and payroll; complete payroll weekly by required deadlines
Ensure all meetings and updates with clients and talent are updated into system as required
Conduct safety meetings and provide training weekly to property team and document safety trainings as required.
Attend property morning meetings regularly
Provide excellent customer service through timely follow up and communication to all clients and employees.
Complete works compensation incident forms as necessary and partner with Risk department to move claims to closure
Handle tasks and projects as assigned
Associates or Bachelor's degree in Business, hotel management, general studies or equivalent experience
Previous experience in staffing industry required / On-site management
Experience in hospitality industry highly preferred
Bilingual in English and Spanish required
High level of communication and organizational skills
Ability to work in fast pace and dynamic environment
Basic use of Microsoft Office applications and basic typing skills
Experience in utilizing internet job boards highly preferred
Approx. 50- 75% travel around local area
Must be Bilingual in English and Spanish
Must be legally authorized to work in the United States without restriction.
Must be willing to take a drug test
Must be willing to undergo a background check
Must be 18 years of age or older
Must be legally authorized to drive in the United States
Must have valid car insurance, driver's license and reliable transportation that can be used for work purposes
WHAT WE OFFER:
Health Benefits after 60 days, 7 Paid holidays, 120 hour paid time off
Laptop and cell phone
Ongoing training and development
Career growth opportunities
Car Allowance and Bonus Potential
If you meet the requirements and this job meets your skills and interest, please apply with your resume and your hourly pay desired for consideration. At HSS, we look forward to meeting you!
HSS is an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
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