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Junior Cloud Support Engineer

Brooksource Alpharetta Contractor
$0.00 - $1,000.00 / year
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Junior Cloud Support Engineer

Company: Fortune 50 Telecommunications Company

6-Month Rolling Contract (potential permanent hire)

Alpharetta, GA

As a Junior Cloud Engineer, you will work with the IT Operations team across all departments to maintain and improve our client's cloud and production environment. The team works as a key asset through the design, development and implementation of initiatives that span various platforms, to accelerate platform innovation across the company. This is a highly visible role with impact across many lines of business providing you a great opportunity to get your foot in the door with one of the largest companies in the nation.

If you're interested in getting your foot in the door with a Fortune 50 Telecommunications company, keep reading and apply below!


  • Provide level 1 troubleshooting for application related issues.
  • Troubleshoot application flows and customer interactions in the system and resolve trouble tickets.
  • Monitor the performance of system hardware, network, and applications on daily basis.
  • Perform production code deployments and support production validations on a weekly basis.
  • Perform maintenance activity on Production and non-production systems.
  • Maintain and create alerting scripts to enhance and pro-actively monitor application and server health.
  • Build and maintain CI/CD and CV pipelines for supporting SDLC activities in non-prod and production.
  • Run reports and analytics on metrics to ensure application performance.
  • On-Call rotation primary/secondary support once in 3 to 4 weeks (includes weekends and off hours support).

Minimum Qualifications:

  • Bachelor's Degree in related field.
  • Must be able to work with an on-call rotation.
  • Basic Linux/Unix OS proficiency.
  • Experience supporting and/or maintaining Tomcat/Websphere application servers.
  • Strong communication and troubleshooting skills.

Bonus Qualifications:

  • AWS Certification
  • Shell scripting - Perl
  • Experience with the following DevOps tools - Jenkins, Ansible, Datadog, GIT and/or CloudFormation
  • Experience with the following Business Intelligence tools - ELK and/or Tableau.
  • Experience and knowledge with Shell scripting. Including Python & Bash.
  • Strong SQL reporting and analysis skills.

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.


Skills required

Help Desk
Desktop Support
Installations (Computer Systems)
A+ Certification
Active Directory
Server Supported Gaming
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Job ID: JO-1906-95087


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The staffing industry is a crowded one requiring new and different skill sets on an ongoing basis. There’s no standing still when it’s time to find that niche candidate. At Brooksource we’re always seeking new methods and reaching out to a diverse, experienced talent base. For us, it’s a question of balance – we believe that the needs of the job seeker and the company are equally important. It’s an outlook – or should we say skill set – that you won’t find in many staffing agencies.

Founded in 2000, Brooksource has seen a wide range of environments and sizes of organizations . . . starting in our own office. As a start-up in 2000, we experienced what all companies experience as they scrape for survival. As the years passed, we have evolved into a multi-state, multi-office enterprise with many changing internal needs. All of our sales people and technical recruiters have had exposure to many different staffing situations. And, most have personal experience witnessing our own internal growth and changing technology needs as our business has expanded.

We are not for everyone. We try not to be all things to all people. We don’t carry a bench of consultants. We don’t outsource projects. And we don’t take liability for deliverables. We have many partners that are built to handle these types of engagements and we are happy to staff them accordingly.

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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