Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Mxk7ph6ghfxbn4bvd8w

Application Support Specialist

Integrated Resources, Inc Cambridge Contractor
Apply Now
  Providing capacity planning, monitoring, and maintenance of designated system(s) Identifying trends or problems
• Understanding, in depth, the business processes supported by the system
• To maintain production environments relating to online services. This will include development, stage and production systems.
• To ensure that applications are maintained in a manner that supports delivery of services to multiple platforms, resilience, and performance
• To ensure continuity of the business processes supported by one or many applications / services
• Ensuring continuity and quality by owning the resolution of issues across platforms. Tracking progress and escalating as appropriate unless resolution reached
• To ensure standards and guidelines are applied and maintained across applications for administration, deployment and monitoring over a range of platforms that largely comprises industry standard components. This includes applications, web server components and databases.
• To ensure application and service processes and outputs are error free and complete.
• Identifying faults and issues and recommending appropriate paths to resolution, and fixing as appropriate
• Ensuring appropriate contingency procedures are in place for applications and that they are regularly tested.
• Managing change control implications for designated systems
• Contributing to process development and best practice. Looking at new ways to improve resilience, performance levels and supportability
• To ensure that applications and related services are documented and kept current.
• Reviewing and ensuring complete and appropriate handover of documentation prior to operational acceptance of new or changed applications
• To keep abreast of technical developments of operational importance to the company and to participate in developing or setting standards as directed.
• To establish and maintain effective working relationships with all stakeholders.
• To undertake advanced administration tasks as required e.g. to support problem resolution.
• To support the development teams and the 24/7 group in deploying applications and solving problems.
• To participate in the on-call support to the 24/7 team. Experience: 3 to 6 years.
 
 

Skills required

Analysis
Documentation
Operations
Reports
Management
Interface
Apply to this job.
Think you're the perfect candidate?
Apply Now

Job ID: 19-10022

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.